Task-based supply arrangement under the task and solutions professional services method of supply
Supply arrangement and resulting contract clauses.
On this page
Part A: Supply arrangement
On this page
- 1. Supply arrangement
- 2. Security requirement
- 3. Standard clauses and conditions
- 4. Term of supply arrangement
- 5. Authorities
- 6. Federal department users
- 7. Priority of documents
- 8. Certifications
- 9. Applicable laws
- 10. Suspension or cancellation of qualification by Canada
- 11. Indigenous business certification (if applicable)
- 12. Comprehensive Land Claims Agreements
- 13. Environmental considerations
- 14. Insurance requirement
- 15. Travel and living
- 16. Regions and metropolitan areas
- 17. Transition to an e-Procurement Solution (EPS)
- 18. Proactive disclosure of contracts with former public servants (if applicable)
1. Supply arrangement
The Task-Based Professional Services Supply Arrangement (SA) is the mandatory method of supply for the provision of task-based, non-informatics professional Services at or above the Canada Korea Free Trade Agreement (CKFTA) threshold.
It covers 7 core areas of expertise that are commonly and nationally used:
- Human Resources Services
- Business Consulting/Change Management
- Project Management
- Real Property Project Management Services
- Technical Engineering and Maintenance Services (TEMS)
- Health Services
- Learning services
Note that the health services stream and the learning services stream are not part of the mandatory services categories, therefore it is not mandatory to use these method of supplies to obtain those services.
Task-based services are finite work assignments that identifies tasks related to a particular activity or initiative required to address a specific Non-Information Technology (Non-IT) need and requires one or more consultants to complete the work. Instead of offering a broad solution to a problem, a task-based requirement focuses on breaking down the work into specific actions or steps that form part of the resulting contract.
A task-based service involves a specific start date, a specific end date and set of deliverables and is often used for one-time or short-term projects where the client needs specific tasks completed. These services are usually not associated with large broad projects, although they may be subsets of a larger project. Task-based services may require highly specialized work to be performed requiring a rare or unique skill or knowledge, used to fill a specific role or to address a capability gap, for a short period of time.
The supplier will:
- be responsible for the resource it puts forward to complete the work
- ensure that the resource performs the work clearly outlined in the Statement of Work
- provide supervision to ensure that the quality of work meets the requirements of the contract.
The SA encompasses only those services described under the streams and category. Details of the general service definitions for the Task and solutions based professional services (TSPS) Task-Based Streams and Categories are available at the following Public Works and Government Services (PWGSC) website: Task and solutions professional services: Streams and categories. Those services are further identified in the case of each specific SA holder in Annex C—Qualified categories at issuance of the SA.
In addition to the Clauses and Conditions enumerated in Section 3 below, contracts resulting from this SA can, at the discretion of Federal Department User (client), incorporate: Task Authorizations, options to extend the contract (within the scope of the applicable Tier), and Limitations of Expenditure and Liability.
2. Security requirement
There is no security requirement applicable to the resulting Supply Arrangement, Contracts issued under an SA are subject to the requirements in the Security Requirement Check Lists (SRCLs) identified in each individual Request for Proposal issued by Clients. Common SRCL's are accessible through the Centralized Professional Services System (CPSS) web site at Common centralized professional services: Security requirement check lists but other SRCL's may be used. Each Request for Proposal will identify the SRCL's that will apply to any resulting contract.
3. Standard clauses and conditions
All clauses and conditions identified in the SA and resulting contract(s) by number, date and title are set out in the Standard Acquisition Clauses and Conditions Manual issued by PWGSC: Archived—Standard Acquisition Clauses and Conditions Manual.
2020 (2022-12-01) General Conditions—Supply Arrangement—Goods or Services (Archived—Standard Acquisition Clauses and Conditions Manual), apply to and form part of the SA.
2020 19 Anti-forced labour requirements
1. Canada may suspend or cancel the Supply Arrangement in accordance with section 2020 09—Suspension or cancellation of qualification by Canada if the Supplier has, in the past three years been convicted of any of the following offences under the Criminal Code or the Immigration and Refugee Protection Act:
Criminal Code
- section 279.01 (Trafficking in persons);
- section 279.011 (Trafficking of a person under the age of eighteen years);
- subsection 279.02(1) (Material benefit—trafficking);
- subsection 279.02(2) (Material benefit—trafficking of person under 18 years);
- subsection 279.03(1) (Withholding or destroying documents—trafficking);
- subsection 279.03(2) (Withholding or destroying documents—trafficking of person under 18 years); or Immigration and Refugee Protection Act
- section 118 (Trafficking in persons).
2. Canada may suspend or cancel the Supply Arrangement in accordance with section 2020 09—Suspension or cancellation of qualification by Canada if the Supplier has, in the past three years, been convicted of an offence in a jurisdiction other than Canada that, in Canada’s opinion, is similar to any of the offences identified in paragraph 1.
3. For purposes of determining whether a foreign offence is similar to a listed offence, PWGSC will take into account the following factors:
- in the case of a conviction, whether the court acted within its jurisdiction;
- whether the supplier was afforded the right to appear during the court’s proceedings or to submit to the court’s jurisdiction;
- whether the court’s decision was obtained by fraud; or
- whether the supplier was entitled to present to the court every defence that the supplier would have been entitled to present had the proceeding been tried in Canada.
4. Where Canada intends to suspend or cancel the Supply Arrangement under this section, Canada will inform the Supplier and may provide the Supplier an opportunity to make written representations before making a final decision. Written representations must be submitted within 30 days from receiving a notice of concern unless Canada establishes a different deadline.
3.1 Changes to the supply arrangement (evergreen clause)
From time to time, PWGSC may also amend any part of the Supply Arrangement as a result of a policy notification, legislation, or procedural change. Any such change will not affect existing contracts in place prior to the date of change. Notification of such change will be sent to suppliers via a generic email. Should a supplier not be in agreement with such modifications, and no longer wishes to be considered for requirements issued under the Supply Arrangement framework as a result of the changes, the supplier will notify the Supply Arrangement Authority and this supplier will no longer be on the list of qualified suppliers.
3.2 Resulting contract clauses
The conditions of any contract awarded under this SA will be in accordance with Part C—Resulting contract clauses.
3.3 Supply arrangement reporting
The supplier must compile and maintain records on its provision of goods, services or both to the federal government under contracts resulting from the SA.
The supplier must provide this data in accordance with the reporting requirements detailed at: (Quarterly usage report instructions). If no goods or services are provided during a given period, the supplier must still provide a "nil" report. Canada reserves the right to change the “nil” reporting procedure at any time.
The quarterly reporting periods are defined as follows:
Quarter | Period covered | Due on or before |
---|---|---|
Q1 | April 1 to June 30 | July 15 |
Q2 | July 1 to September 30 | October 15 |
Q3 | October 1 to December 31 | January 15 |
Q4 | January 1 to March 31 | April 15 |
Failure to provide fully completed quarterly reports in accordance with the above instructions may result in the suspension or cancellation of the SA and the application of a vendor performance corrective measure.
4. Term of the supply arrangement
4.1 Period of the supply arrangement
The period of the Supply Arrangement is valid from date of issuance until July 4, 2028. or, until such time as Canada chooses to re-compete the Supply Arrangement, no longer deems the Supply Arrangements necessary, or proceeds with a different procurement vehicle.
The Contractor grants to Canada the irrevocable option to extend the term of the Supply Arrangement by up to a 5 additional year period under the same conditions.
The option may only be exercised by the Contracting Authority, and will be evidenced for administrative purposes only, through a Supply Arrangement amendment.
Canada may, by notice in writing to all SA suppliers and by posting on the CanadaBuys website (Task professional services) cancel this SA or its Categories or Stream(s) by giving all SA suppliers at least 30 calendar days’ notice of the cancellation.
4.2 Ongoing opportunity to qualify
Ongoing opportunities enable the supplier to qualify for additional categories to be added to its SA. Participation in the refresh solicitations is entirely optional and not required to maintain any TSPS SA.
This schedule may require a revision due to operational requirements, in which case suppliers will be advised via the CPSS supplier dashboard.
FY Quarter | Opening date (first business day of the month) | Closing date (last business day of the month) | Estimated award date (subject to change) |
---|---|---|---|
Q1 | April | June | End of September |
Q2 | July | September | End of December |
Q3 | October | December | End of March |
Q4 | January | March | End of June |
Please note that the data collection component (DCC) will not allow a bidder to submit another bid to a subsequent period until the results of their previously submitted bid are published.
Each quarter is assigned a period number which is reflected on the Solicitation Dashboard of the CPSS ePortal which will increase as quarters pass. Each period (that is, Quarter) will automatically close in the DCC of the CPSS ePortal as per the date and time indicated on the Solicitation Dashboard of the CPSS ePortal. Data cannot be submitted against a “closed” period. Only those bidders who have submitted data by the closing date and time of a period will be evaluated. Please note that the DCC will not allow a bidder to submit another bid to a subsequent period until the results of their previously submitted bid is published.
Quarterly Refreshes allow new bidders to become qualified. New bidders may submit a bid for a Supply Arrangement at any time by responding to a Quarterly Refresh.
Existing pre-qualified Suppliers who have been issued a Supply Arrangement, will not be required to submit a new bid under Quarterly Refreshes. An existing Supplier may propose to modify its supply arrangement by submitting a bid against a Quarterly Refresh.
Canada will evaluate in each quarter those submissions received for that quarter as identified in the above table. This schedule may require a revision due to operational requirements and in which case bidders will be advised. Participation in a refresh evaluation is entirely optional and not required to maintain any Supply Arrangement.
5. Authorities
5.1 Supply arrangement authority
The SA authority is:
Supply team leader of the TSPS method of supply
Complex Professional Services Methods Division
Procurement Systems Directorate
Professional Services Transformative Solutions Sector
Procurement Branch
Public Services and Procurement Canada
- Address:
- 10 Wellington Street
Les Terrasses de la Chaudière, 5th floor
Gatineau, Quebec K1A 0H4 - Email address:
- tpsgc.spts-tsps.pwgsc@tpsgc-pwgsc.gc.ca
The SA authority (or its authorized representative) is responsible for the issuance of the SA, its administration and its revision, if applicable. Upon the issuance of an arrangement solicitation under the SA by a client (federal department user), that Client’s Contracting authority is responsible for any contractual issues relating to the contract solicited. Any changes to the SA must be authorized in writing by the SA authority.
The SA authority is the main delegated authority on behalf of Canada and the Minister for the administration and management of this SA. The SA authority will act as the overall maintainer of the TSPS SA pre-qualified supplier's list and will be responsible for ensuring the administration of all SAs.
5.2 Supplier's representative
This individual is the central point of contact for the supplier on all matters pertaining to this SA.
The supplier confirms that this individual has the authority to bind the supplier. It is the supplier's sole responsibility to ensure that the information related to the supplier representative is correct. If a replacement or a new supplier representative is required, the supplier will:
- inform Centralized Professional Services System (CPSS) by email at tpsgc.sspc-cpss.pwgsc@tpsgc-pwgsc.gc.ca
- inform the supply arrangement authority by email at spts-tsps.pwgsc@tpsgc-pwgsc.gc.ca and provide the following information:
- Name
- Telephone
The supplier may designate another individual to represent the supplier for administrative and technical purposes under any contract resulting from this SA.
5.3 Supplier's information
suppliers are responsible for the maintenance of their tombstone data in CPSS. suppliers must also safeguard the credentials released to the main supplier contact and supplier's contacts that enable access to the supplier module of CPSS.
Canada will not delay or cancel any solicitation or contract process due to a supplier's inability to access, modify or validate such credentials, or because of any claim that such credentials were used without proper authorization.
6. Federal department users
Subject to signing a master level user agreement, the federal department users (also known as an ‘identified user’ or ‘client’) include any government department, agency or Crown corporation listed in Schedules I, I.1, II, III, IV and V of the Financial Administration Act, R.S., 1985, c. F-11 and any other party for which the department of PWGSC has been authorized to act from time to time under section 16 of the Department of Public Works and Government Services Act.
Canada may, at any time, withdraw authority from any of the federal department users to use the SA.
7. Priority of documents
If there is a discrepancy between the wordings of any documents that appear on the list, the wording of the document that first appears on the list has priority over the wording of any document that subsequently appears on the list.
- the articles of the Supply Arrangement;
- the general conditions 2020 (2022-12-01), General Conditions—Supply Arrangement—Goods or Services;
- Annex C—Qualified Categories;
- Annex A—Streams and Categories;
- the Bidder’s bid received in response to this Request for Supply Arrangement (RFSA)
8. Certifications
8.1 Compliance
Compliance with the certifications provided by the supplier in the arrangement is a condition of the SA and subject to verification by Canada during the term of the SA and of any resulting contract that would continue beyond the period of the SA. If the supplier does not comply with any certification or it is determined that any certification made by the supplier in the arrangement is untrue, whether made knowingly or unknowingly, Canada retains the right to terminate any resulting contract for default and suspend or cancel the SA.
9. Applicable laws
The SA must be interpreted and governed, and the relations between the parties determined, by the laws in force in Ontario. However, suppliers may, at their discretion, substitute the applicable laws of a Canadian province or territory of their choice without affecting the validity of the bid, by selecting an alternate Canadian province or territory in their electronic submission via CPSS under the "Company Information" section. The substitution will take effect at the beginning of every new refresh period. If no change is made, this acknowledges that the applicable laws specified are acceptable to the Bidder.
10. Suspension or cancellation of qualification by Canada
In addition to the circumstances identified in General conditions 2020—Supply arrangement—Goods or services, Canada may, by sending written notice to the supplier, suspend or cancel the SA where the supplier has made public any information that conflicts with the terms, conditions, pricing or availability of systems identified in this SA, or where the supplier is in default in carrying out any of its obligations under this SA.
If an identified user (also known as a client department) notifies the SA authority that they have terminated a contract for default with a pre-qualified supplier, under General conditions—Supply arrangement—Goods or services 2020 09 1(b), the supply arrangement authority may do the following:
- First default: provide a written warning to the pre-qualified supplier, outlining the repercussions should this happen again
- Second default: suspend the SA of the pre-qualified supplier for a period of 3 months upon written notification to the pre-qualified supplier. The written notification will indicate the date on which the suspension will be complete
- Third default: suspend the SA of the pre-qualified supplier for a period of 6 months upon written notification to the pre-qualified supplier. The written notification will indicate the date on which the suspension will be complete, and in the case of multiple suspensions, confirm the number of suspensions the pre-qualified supplier has already received
Once each suspension is over, the pre-qualified supplier will be advised in writing that their SA will be re-activated.
If Canada gets notified of a fourth default, Canada will terminate the SA with the pre-qualified supplier who now becomes a former pre-qualified supplier. The former pre-qualified supplier must then wait 1 year before they may apply to pre-qualify under the SA. For the purpose of re-qualification, they are considered to be a ‘new bidder’. As a ‘new bidder’, the former pre-qualified supplier must substantiate that they meet all the mandatory criteria outlined in the RFSA documentation.
11. Indigenous business certification (if applicable)
11.1 Where an Indigenous business certification has been provided, the supplier warrants that its certification of compliance is accurate and complete and in accordance with the "Requirements for the set-aside program for Indigenous business" detailed in Annex 9.4 of the supply manual Annex 9.4: Requirements for the Set-aside Program for Indigenous Business.
11.2 If such a certification has been provided, the supplier must keep proper records and documentation relating to the accuracy of the certification provided to Canada. The contractor must obtain the written consent of the contracting authority before disposing of any such records or documentation before the expiration of 6 years after final payment under the contract, or until settlement of all outstanding claims and disputes, under the contract, whichever is later. All such records and documentation must at all times during the retention period be open to audit, by the representatives of Canada, who may make copies and take extracts. The supplier must provide all reasonably required facilities for any audits.
11.3 Nothing in this clause must be interpreted as limiting the rights and remedies which Canada may otherwise have pursuant to the contract.
12. Comprehensive Land Claims Agreements
The SA is for the delivery of the requirement detailed in the SA to the identified users across Canada, excluding locations within Yukon, Northwest Territories, Nunavut, Quebec, and Labrador that are subject to Comprehensive Land Claims Agreements.
Any requirement for deliveries to locations within Comprehensive Land Claims Agreement areas within Yukon, Northwest Territories, Nunavut, Quebec, or Labrador will have to be treated as a separate procurement, outside of the supply arrangement.
13. Environmental considerations
As part of Canada’s policy directing federal departments and agencies to take the necessary steps to acquire products and services that have a lower impact on the environment than those traditionally acquired, suppliers should:
- Regarding paper consumption:
- Provide and transmit draft reports, final reports, other documents and arrangements in electronic format. Should printed material be required, double sided printing in black and white format is the default unless otherwise specified by the Federal Department User.
- Printed material is requested on minimum recycled content of 30% and/or certified as originating from a sustainably managed forest.
- Recycle unneeded printed documents (in accordance with Security Requirements)
- Regarding travel requirements:
- The Supplier is encouraged to use video and/or teleconferencing where possible to cut down
- Use of Properties with Environmental Ratings: Contractors to the Government of Canada may access the 2024 Accommodation and Car Rental Directory, which includes Eco-Rated properties. When searching for accommodation search for properties with Environmental Ratings, identified by Green Keys or Green Leafs that will honour the pricing for contractors.
- Use of public/green transit where feasible
- Net zero greenhouse gas emmissions
Canada is committed to achieving net zero greenhouse gas emissions by 2050 in an effort to position Canada for success in a green economy and to mitigate climate change impacts. As a result, future solicitations may include the following:
- there may be evaluation criteria or other instructions in the solicitation or contract documents related to measuring and disclosing your company’s greenhouse gas emissions;
- you may be requested or required to join one of the following initiatives to submit a bid, offer or arrangement or if you are awarded the contract:
- Canada’s Net-Zero Challenge;
- the United Nations Race to Zero;
- the Science-based Targets Initiative;
- the Carbon Disclosure Project;
- the International Organization for Standardization;
- you may be required to provide other evidence of your company’s commitment and actions toward meeting net zero targets by 2050.
14. Insurance requirement
14.1 Insurance requirements for all categories under Stream 1, 2 and 3—Tier 1
The supplier is responsible for deciding if insurance coverage is necessary to fulfill its obligation under any contract resulting from this SA, and to ensure compliance with any applicable law. Any insurance acquired or maintained by the supplier is at its own expense and for its own benefit and protection. It does not release the supplier from or reduce its liability under the contract.
14.2 Insurance requirement for all categories under Stream 4, 5, 6 and 7—Tier 1 and all categories under Streams 1 to 7—Tier 2
14.2.1 The supplier must maintain the following insurance requirements for the duration of any contract resulting from this SA. Compliance with the insurance requirements does not release the supplier from or reduce its liability under the contract.
The supplier is responsible for deciding if additional insurance is required, such as but not limited to liability and error insurance, to fulfill its obligations under the contract and to comply with applicable laws. Any additional insurance taken out is the responsibility of the supplier as well as for its benefit and protection.
The supplier must forward to the contracting authority within 10 working days after the date of award of the contract, a certificate of insurance evidencing the insurance coverage and confirming that the insurance policy complying with the requirements is in force. Coverage must be placed with an insurer licensed to carry out business in Canada. The supplier must, if requested by the contracting authority, forward to Canada a certified true copy of all applicable insurance policies.
14.2.2 The supplier must obtain commercial general liability insurance, and maintain it in force throughout the duration of any contract resulting from the SA, in an amount usual for a contract of this nature, but for not less than $2,000,000 per accident or occurrence and in the annual aggregate.
The commercial general liability policy must include the following:
- Additional insured: Canada is added as an additional insured, but only with respect to liability arising out of the supplier's performance of the contract. The interest of Canada should read as follows: Canada, as represented by PWGSC
- Bodily injury and property damage to third parties arising out of the operations of the supplier
- Products and completed operations: Coverage for bodily injury or property damage arising out of goods or products manufactured, sold, handled, or distributed by the supplier and/or arising out of operations that have been completed by the supplier
- Personal injury: While not limited to, the coverage must include violation of privacy, libel and slander, false arrest, detention or Imprisonment and defamation of character
- Cross liability/separation of insured: Without increasing the limit of liability, the policy must protect all insured parties to the full extent of coverage provided. Further, the policy must apply to each insured in the same manner and to the same extent as if a separate policy had been issued to each
- Blanket contractual liability: The policy must, on a blanket basis or by specific reference to the contract, extend to assumed liabilities with respect to contractual provisions
- Employees and, if applicable, volunteers must be included as additional insured
- Employers' liability (or confirmation that all employees are covered by worker's compensation (WSIB) or similar program)
- Broad form property damage including completed operations: Expands the property damage coverage to include certain losses that would otherwise be excluded by the standard care, custody or control exclusion found in a standard policy
- Notice of cancellation: The insurer will endeavour to provide the contracting authority 30 calendar days written notice of policy cancellation
- If the policy is written on a claims-made basis, coverage must be in place for a period of at least 12 months after the completion or termination of the contract
- Litigation rights: Pursuant to subsection 5(d) of the Department of Justice Act, S.C. 1993, c. J-2, s.1, if a suit is instituted for or against Canada which the Insurer would, but for this clause, have the right to pursue or defend on behalf of Canada as an additional named Insured under the insurance policy, the Insurer must promptly contact the Attorney General of Canada to agree on the legal strategies by sending a letter, by registered mail or by courier, with an acknowledgement of receipt
For the province of Quebec, send to:
Director Business Law Directorate
Quebec Regional Office (Ottawa)
Department of Justice
284 Wellington Street, Room SAT-6042
Ottawa, Ontario K1A 0H8
For other provinces and territories, send to:
Senior General Counsel
Civil Litigation Section
Department of Justice
234 Wellington Street, East Tower
Ottawa, Ontario K1A 0H8
A copy of the letter must be sent to the contracting authority. Canada reserves the right to co-defend any action brought against Canada. All expenses incurred by Canada to co-defend such actions will be at Canada's expense. If Canada decides to co-defend any action brought against it, and Canada does not agree to a proposed settlement agreed to by the supplier's insurer and the plaintiff(s) that would result in the settlement or dismissal of the action against Canada, then Canada will be responsible to the supplier's insurer for any difference between the proposed settlement amount and the amount finally awarded or paid to the plaintiffs (inclusive of costs and interest) on behalf of Canada.
14.2.3 Errors and omissions liability insurance for all categories under stream 4 and 5 tier 1 and for all categories under streams 1 to 5 tier 2
In addition to the insurance requirements detailed in 14.2.2 above:
- The supplier must obtain errors and omissions Liability (a.k.a. professional liability) insurance, and maintain it in force throughout the duration of any contract resulting from this SA, in an amount usual for a contract of this nature but for not less than $1,000,000 per loss and in the annual aggregate, inclusive of defence costs
- If the policy is written on a claims-made basis, coverage must be in place for a period of at least 12 months after the completion or termination of the contract
- The following endorsement must be included:
Notice of cancellation
The insurer will endeavour to provide the contracting authority 30 calendar days written notice of cancellation.
14.2.4 Medical malpractice liability insurance for all categories under stream 6—Tier 1 and 2
In addition to the insurance requirements detailed in 14.2.2 above:
- The contractor must obtain medical malpractice liability insurance, and maintain it in force throughout the duration of the contract, in an amount usual for a contract of this nature, but for not less than $1,000,000 per loss and in the annual aggregate, inclusive of the defence costs
- Coverage is for what is standard in a medical malpractice policy and must be for claims arising out of the rendering or failure to render medical services resulting in injury, mental injury, illness, disease or death of any person caused by any negligent act, error or omission committed by the contractor in or about the conduct of the contractor's professional occupation or business of good samaritan acts
- If the policy is written on a claims-made basis, coverage must be in place for a period of at least 12 months after the completion or termination of the contract
- Notice of cancellation: The contractor will provide the contracting authority 30 days prior written notice of policy cancellation or any changes to the insurance policy
14.2.5 Nursing malpractice liability insurance for categories 6.1, 6.2, 6.3 and 6.4 under Stream 6—Tier 1 and 2
In addition to the insurance requirements detailed in 14.2.2 and 14.2.4 above:
Throughout the duration of the contract, the contractor must maintain in full force and effect a policy of comprehensive general liability insurance to include coverage for any negligence, malpractice and medical professional liability by its resources, officers, servants, agents’ representatives that could arise in the performance or non-performance of this contract.
The contractor must provide a duplicate of notices of any nature or kind relating to the policy, including but not limited to notices of:
- legal proceeding resulting from actions against the insured under the insurance coverage
- cancellation
- changes of material risk; or
- breached of statutory conditions
And be sent by registered mail by the contractor or the insurer to Canada.
The contractor must ensure that the contract nurses delivering the services to be performed under this contract maintain malpractice and liability insurance.
15. Travel and living
The travel and living expenses are calculated differently between the regions and metropolitan areas and this may affect the total cost of a professional services contract as a result of an arrangement solicitation under the SA. Accordingly, if any contract resulting from a solicitation under this SA permits payment to a contractor in its basis of payment for travel and living expenses, such expense will only be reimbursed in accordance with the information provided at Supply arrangement travel and living information.
16. Regions and metropolitan areas
Definitions of the remote/virtual access, regions and metropolitan areas are incorporated by reference into this SA. For the purposes of this SA, the remote/virtual access is to be considered as another region.
The following regions and metropolitan areas may receive professional services under this SA where a supplier is qualified to do so:
Regions and metropolitan areas
- National Capital: National Capital Region
- Atlantic: Halifax, Moncton
- Quebec: Montréal, Québec City
- Ontario: Toronto
- Western: Calgary, Edmonton, Saskatoon, Winnipeg
- Pacific: Vancouver, Victoria
- Remote/virtual access: This is a separate region and does not include any of the other regions or metropolitan areas. It is a region that is used when a client has no preference in terms of where the work is performed
17. Transition to an e-Procurement Solution
PSPC is now using an e-procurement solution. TSPS has transitioned to this system and will now use it to award and amend SAs. It is mandatory that potential bidders and existing suppliers register for an ARIBA account at the following link: How to register your business.
Please note that the Centralized Professional Services System (CPSS) will remain active for bidders to submit their bid, suppliers to manage their account as well as access the reporting function.
If the Supplier chooses not to fully register, with a validated ‘Business Number’ the Supply Arrangement may be set aside by Canada.
18. Proactive disclosure of contracts with former public servants (if applicable)
By providing information on its status, with respect to being a former public servant in receipt of a Public Service Superannuation Act (PSSA) pension, the Contractor has agreed that this information will be reported on departmental websites as part of the published proactive disclosure reports, in accordance with Contracting Policy Notice: 2019-01: Changes to Contracting Limits and Approval of Contracts with Former Public Servants, and New Requirements for Accessibility of the Treasury Board Secretariat of Canada.
Part B: Bid solicitation
In this section
1. Bid solicitation documents
Federal Department Users will use the High Complexity bid solicitation template based on the estimated dollar value and complexity of the requirements. The HC template is available in the Standard Acquisition Clauses and Conditions Manual (Supply Manual). A model RFP and resulting contract clauses for use for Federal Department Users is also available on GCPedia Professional Services contracting (GCpedia) for the clients to use.
The bid solicitation will contain as a minimum the following:
- security requirements
- a complete description of the work to be performed
- 2003, Standard instructions—Goods or services—Competitive requirements; or 2004 Standard instructions—Goods or services—Non-competitive requirements
- 2035 () General Conditions—Higher Complexity—Services
- the supplemental general conditions (insert number, date and title) Supplemental General Conditions 4007 Canada to own intellectual property rights in Foreground Information must be used for requirements under Stream 7—Learning Services for Government Owned Training
- bid preparation instructions;
- instructions for the submission of bids (address for submission of bids, bid closing date and time);
- evaluation procedures and basis of selection;
- financial capability (if applicable);
- certifications; and,
- resulting contract clauses
2. Bid solicitation process
2.1 General
Bids will be solicited for specific requirements within the scope of the supply arrangement (SA) from suppliers who have been issued a SA.
A bid solicitation will be posted on the CanadaBuys website (or as applicable with a GoC web-based electronic procurement tool) or will be e-mailed directly to Supplier, depending on the selection methodology selected by the Client. Both methods of selection require that a notice of proposed procurement (NPP) be published simultaneously on CanadaBuys with the issuance of the invitation to suppliers.
Canada may consolidate requirements across Clients and award Contracts on a periodic basis to receive best or better pricing.
2.2 Identification of contract authorities
Provided a Client has the legal authority to contract, it may choose to award contracts under this SA in accordance with the Tier 1 or Tier 2 Requirement Limitations described below. All contracts for Clients without authority to contract under Tier 1 or Tier 2 will be managed by PWGSC.
Tier 1: Requirements whose value is equal to or greater than the CKFTA threshold up to and including $3.75 M: client or PWGSC.
Tier 2: Requirements greater than $3.75 M: PWGSC and any other department that may have this delegation.
2.3 Tier 1 requirement limitations
Clients may award contracts to suppliers qualified in the applicable stream(s) only in accordance with the following:
Note
Clients must use ProServices for requirements valued below the CKFTA threshold (applicable taxes included).
i. Requirements whose value is equal to or greater than the CKFTA Threshold up to 3.75M (applicable taxes included)
Clients may issue a contract to a Supplier satisfying the requirement particulars as set out in the bid solicitation in accordance with the following (a minimum of fifteen Suppliers, must be invited via e-mail to submit a bid):
- logging into the Centralized Professional Services System (CPSS) Client Module and entering in search parameters that are specific to the requirement, such as: category, region/metropolitan area, level of expertise, and Indigenous status (if applicable)
- generating, printing and including in the procurement file, a CPSS ‘Search Filtering’ list that displays a list of all pre-qualified suppliers who meet the search parameters mentioned in bullet (a)
- selecting by name ten Suppliers from the CPSS Client Module, with the additional five randomly selected by the CPSS Client Module, or
- selecting more than ten Suppliers from the Client Module, in which case five additional Suppliers will be randomly selected by the CPSS Client Module, or
- selecting less than ten Suppliers from the Client Module, in which case the CPSS Client Module will randomly select a number of Suppliers that, in addition to the Suppliers selected by the Client, will total fifteen, or
- if the number of Suppliers that meet the requirement is less than fifteen, all Suppliers will be automatically selected by the CPSS Client Module, and
- Ensuring that a CPSS ‘Final Search results list is generated, printed and included in the procurement file that indicates which suppliers will be invited to the bid solicitation, and
- the Client will publish a Notice of Proposed Procurement (NPP) (Chapter 4—Solicitation process) on the CanadaBuys website in which the Client identifies those invited Suppliers as per (a) through (d) above.
ii. No limit to Invitation Process
There is no limit to the maximum number of Suppliers that may be invited to submit a bid under Tier 1. Suppliers may not submit a bid in response to a solicitation unless they have been invited to do so. However, should an uninvited SA Holder wish to be invited, it may contact the Contracting Authority to request an invitation at any time prior to five calendar days before the published bid closing date, and an invitation will be made to that SA Holder unless it would not be consistent with the efficient operation of the procurement process. In no circumstance will such an invitation require Canada to extend a bid closing date. Where additional invitations are made during the solicitation process, they may not be reflected in a bid solicitation amendment.
iii. Minimum Period to Submit Proposal
Each Tier 1 bid solicitation issued will provide Suppliers with a minimum fifteen calendar days to submit their bid, which may be extended based upon a requirement's complexity.
PWGSC reserves the right to decrease the minimum period for specific requirements. These requests must be in writing and sent to the SA authority for approval.
2.4 Tier 2 requirements: Greater than 3.75M
Tier 2 requirements will be managed in accordance with the following:
Clients may issue a contract to a Supplier satisfying the requirement particulars as set out in the bid solicitation in accordance with the following: all Suppliers must be invited via e-mail or CanadaBuys to submit a proposal, with the Client:
- logging into the CPSS Client Module and entering in search parameters that are specific to the requirement, such as: tier, category, region/metropolitan area, level of expertise, and Indigenous status (if applicable), and
- generating, printing and including in the procurement file, a CPSS ‘Search Filtering’ list that displays a list of all pre-qualified suppliers who meet the search parameters mentioned in bullet (a), and
- Selecting all suppliers from the ‘Search Filtering’ page and ensuring that the CPSS ‘final search’ result list is generated, printed and included in the procurement file, and
- a notice of proposed procurement (NPP) will be published simultaneously on the CanadaBuys website in which the Client identifies those invited Suppliers.
Minimum Period to Submit Bid: Each Tier 2 bid solicitation will provide qualified Suppliers with a minimum of twenty calendar days to submit their bid, which may be extended based on a requirement's complexity.
PWGSC reserves the right to decrease the minimum period to submit a bid for specific requirements. These requests must be in writing and sent to the SA authority for approval.
2.5 Disclosing of incumbent information
By submitting a bid, the supplier agrees that during a solicitation under this SA, if the supplier has performed services for Canada under any current or past task and solutions professional services (TSPS) instrument, Canada may disclose such fact (including the previous contract value and date of issuance) during any such solicitation for replacement or follow-on services.
Part C: Resulting contract clause
In this section
- Resulting contract clauses
- 1. General conditions: Higher complexity Services
- 2. Security requirement for Contracts
- 3. Reorganization of client
- 4. Proactive disclosure of contracts with former public servants
- 5. No responsibility to pay for work not performed due to closure of government offices
- 6. Invoicing instructions
- 7. Federal contractors program for employment equity: Default by contractor
- 8. Copyright In material
- 9. Professional services: General
- 10. Replacement of specific individuals
- 11. Safeguarding electronic media
- 12. Identification protocol responsibilities
- 13. Dispute resolution
- 14. Time verification
- 15. Joint venture contractor (if applicable)
- 16. Representations and warranties
Resulting contract clauses
All clauses and conditions identified by number, date and title are set out in the Standard Acquisition Clauses and Conditions Manual (Archived—Standard Acquisition Clauses and Conditions Manual) issued by PWGSC.
A model request for proposal and resulting contract clauses document is available for use for Federal Department Users of the Task and solutions professional services (TSPS) SA. Individual resulting contract clauses may be modified to suit individual Client requirements, available on GCPedia Updates to Professional Services contracting (GCpedia) for the clients to use.
However, the conditions of any contract awarded under the TSPS task-based SA will be in accordance with the following:
1. General conditions: Higher complexity Services
The conditions of any contract awarded under this Supply Arrangement will be in accordance with:2035 (Client inserts date) General Conditions—Higher Complexity—Services.
a) General Conditions:
2035 (insert date), General Conditions—Higher Complexity—Services, apply to and form part of the Contract.
With respect to Section 01—Interpretation, of General Conditions 2035, is added with the following:
“Actual Time Worked” means time spent actively performing work, excluding any passive time such as retainer or standby time or time awaiting for information or task assignment or any other form of passive time similar to the ones described above.
With respect to Section 06—Subcontracts, of General Conditions 2035 is deleted and replaced with the following:
- Except as provided in subsection 2, the Contractor must obtain the Contracting Authority's written consent before subcontracting or permitting the subcontracting of any part of the Work. A subcontract includes a contract entered into by any subcontractor at any tier to perform any part of the Work.
- The Contractor is not required to obtain consent for subcontracts specifically authorized in the Contract. The Contractor may also without the consent of the Contracting Authority:
- purchase "off-the-shelf" items and any standard articles and materials that are ordinarily produced by manufacturers in the normal course of business;
- permit its subcontractors at any tier to make purchases or subcontract as permitted in paragraph (a).
- In any subcontract other than a subcontract referred to in paragraph 2.(a), the Contractor must, unless the Contracting Authority agrees in writing, ensure that the subcontractor is bound by conditions compatible with and, in the opinion of the Contracting Authority, not less favourable to Canada than the conditions of the Contract, with the exception of requirements under the Federal Contractors Program for employment equity which only apply to the Contractor.
- In any subcontract other than a subcontract referred to in paragraph 2.(a), the Contractor must inform the Contracting Authority if, during the performance of any portion of the Work, a subcontractor is also performing work under other contracts or subcontracts with Canada.
Even if Canada consents to a subcontract, the Contractor is responsible for performing the Contract and Canada is not responsible to any subcontractor. The Contractor is responsible for any matters or things done or provided by any subcontractor under the Contract and for paying any subcontractors for any part of the Work they perform.
With respect to Section 30—Termination for Convenience, of General Conditions 2035, Subsection 04 is deleted and replaced with the following Subsections 04, 05 and 06:
- The total of the amounts, to which the Contractor is entitled to be paid under this section, together with any amounts paid, due or becoming due to the Contractor must not exceed the Contract Price.
- Where the Contracting Authority terminates the entire Contract and the Articles of Agreement include a Minimum Work Guarantee, the total amount to be paid to the Contractor under the Contract will not exceed the greater of:
- the total amount the Contractor may be paid under this section, together with any amounts paid, becoming due other than payable under the Minimum Work Guarantee, or due to the Contractor as of the date of termination, or
- the amount payable under the Minimum Work Guarantee, less any amounts paid, due or otherwise becoming due to the Contractor as of the date of termination.
- The Contractor will have no claim for damages, compensation, loss of profit, allowance arising out of any termination notice given by Canada under this section except to the extent that this section expressly provides. The Contractor agrees to repay immediately to Canada the portion of any advance payment that is unliquidated at the date of the termination.
2. Security requirement for contracts
Contracts issued under a SA resulting from this RFSA solicitation are subject to the requirements in the Security Requirement Check Lists (SRCL's) identified in each individual Request for Proposal issued by Clients. Standardized SRCL's are accessible through the CPSS web site as Common centralized professional services: Security requirement check lists, but other SRCL's may be used. Each Request for Proposal will identify the SRCL that will apply to any resulting contract.
3. Reorganization of client
The Contractor's obligation to perform the Work will not be affected by (and no additional fees will be payable as a result of) the renaming, reorganization, reconfiguration, or restructuring of any Department. The reorganization, reconfiguration and restructuring of the Department includes the privatization of the Department, its merger with another entity, or its dissolution, where that dissolution is followed by the creation of another entity or entities with mandates similar to the original Department. In connection with any form of reorganization, Canada may designate another department or government body as the Contracting Authority or Technical Authority, as required to reflect the new roles and responsibilities associated with the reorganization.
4. Proactive disclosure of contracts with former public servants
By providing information on its status, with respect to being a former public servant in receipt of a Public Service Superannuation Act (PSSA) pension, the Contractor has agreed that this information will be reported on departmental web sites as part of the published proactive disclosure reports, in accordance with Contracting Policy Notice: Contracting Policy Notice: 2019-01: Changes to Contracting Limits and Approval of Contracts with Former Public Servants, and New Requirements for Accessibility.
5. No responsibility to pay for work not performed due to closure of government offices
Where the Contractor, its employees, subcontractors, or agents are providing services on government premises under the Contract and those premises are inaccessible because of the evacuation or closure of government offices, and as a result no work is performed, Canada is not responsible for paying the Contractor for work that otherwise would have been performed if there had been no evacuation or closure.
If, as a result of any strike or lock-out, the Contractor or its employees, subcontractors or agents cannot obtain access to government premises and, as a result, no work is performed, Canada is not responsible for paying the Contractor for work that otherwise would have been performed if the Contractor had been able to gain access to the premises.
6. Invoicing instructions
- The Contractor must submit invoices in accordance with the information required in the General Conditions.
- The Contractor's invoice must include a separate line item for each subparagraph in the Basis of Payment provision and, if applicable, must show all applicable Task Authorization numbers.
- By submitting invoices, the Contractor is certifying that the goods and services have been delivered and that all charges are in accordance with the Basis of Payment provision of the Contract, including any charges for work performed by subcontractors.
- The Contractor must provide an electronic copy of each invoice and time sheet to the Technical Authority and to the Contracting Authority.
7. Federal contractors program for employment equity: Default by contractor
The Contractor understands and agrees that, when an Agreement to Implement Employment Equity (AIEE) exists between the Contractor and Employment and Social Development Canada (ESDC)-Labour, the AIEE must remain valid during the entire period of the Contract. If the AIEE becomes invalid, the name of the Contractor will be added to the "FCP Limited Eligibility to Bid" list. The imposition of such a sanction by ESDC will constitute the Contractor in default as per the terms of the Contract.
8. Copyright In material
- In this section, "Material" means anything that is created by the Contractor as part of the Work under the Contract that is required by the Contract to be delivered to Canada and in which copyright subsists, excluding any computer software code and all documentation manuals or guides intended to assist end users or technicians in respect of that code. “Material" does not include anything created by the Contractor before the award date of the Contract.
- Copyright in the Material belongs to Canada and the Contractor must include the copyright symbol and either of the following notice on the Material: © Her Majesty the King in right of Canada (year) or © Sa Majesté le Roi du chef du Canada (année).
- The Contractor must not use, copy, divulge or publish any Material except as is necessary to perform the Contract. The Contractor must execute any conveyance and other documents relating to copyright in the Material as Canada may require.
- The Contractor must provide at the request of Canada a written permanent waiver of moral rights, in a form acceptable to Canada, from every author that contributed to the Material. If the Contractor is the author of the Material, the Contractor permanently waives its moral rights in the Material.
9. Professional services: General
- The Contractor must provide professional services on request as specified in this Contract. All resources provided by the Contractor must meet the qualifications described in the Contract (including those relating to previous experience, professional designation, education, language proficiency and security clearance) and must be competent to provide the required services by any delivery dates described in the Contract.
- If the Contractor fails to deliver any deliverable (excluding delivery of a specific individual) or complete any task described in the Contract on time, in addition to any other rights or remedies available to Canada under the Contract or the law, Canada may notify the Contractor of the deficiency, in which case the Contractor must submit a written plan to the Technical Authority within ten working days detailing the actions that the Contractor will undertake to remedy the deficiency. The Contractor must prepare and implement the plan at its own expense.
10. Replacement of specific individuals
In General Conditions 2035, the Article titled "Replacement of Specific Individuals" is deleted and the following applies instead:
Replacement of specific individuals
- If the Contractor is unable to provide the services of any specific individual identified in the Contract or in any Task Authorization to perform the services, the Contractor must within five working days of having this knowledge, the individual's departure or failure to commence Work (or, if Canada has requested the replacement, within ten working days of Canada's notice of the requirement for a replacement) provide to the Contracting Authority:
- the name, qualifications and experience of a proposed replacement immediately available for Work; and
- security information on the proposed replacement as specified by Canada, if applicable.
The replacement must have qualifications and experience that meet or exceed those obtained for the original resource.
- Subject to an Excusable Delay, where Canada becomes aware that a specific individual identified under the Contract or in any Task Authorization to provide services has not been provided or is not performing, the Contracting Authority may elect to:
- exercise Canada's rights or remedies under the Contract or at law, including terminating the Contract in whole or in part for default under the Article titled "Default of the Contractor", or
- assess the information provided under (c) (i) above or, if it has not yet been provided, require the Contractor to propose a replacement to be rated by the Technical Authority. The replacement must have qualifications and experience that are similar or exceed those obtained for the original resource and be acceptable to Canada. Upon assessment of the replacement, Canada may accept the replacement, exercise the rights in (ii) (A) above, or require another replacement in accordance with this sub-article (c).
Where an Excusable Delay applies, Canada may require (c) (ii) (B) above instead of terminating under the “Excusable Delay” Article. An Excusable Delay does not include resource unavailability due to allocation of the resource to another Contract or project (including those for the Crown) being performed by the Contractor or any of its affiliates.
- The Contractor must not, in any event, allow performance of the Work by unauthorized replacement persons. The Contracting Authority may order that an original or replacement resource stop performing the Work. In such a case, the Contractor must immediately comply with the order. The fact that the Contracting Authority does not order a resource to stop performing the Work does not relieve the Contractor from its responsibility to meet the requirements of the Contract.
- The obligations in this article apply despite any changes that Canada may have made to the Client's operating environment.
11. Safeguarding electronic media
- Before using them on Canada's equipment or sending them to Canada, the Contractor must use a regularly updated product to scan electronically all electronic media used to perform the Work for computer viruses and other coding intended to cause malfunctions. The Contractor must notify Canada if any electronic media used for the Work are found to contain computer viruses or other coding intended to cause malfunctions.
- If magnetically recorded information or documentation is damaged or lost while in the Contractor's care or at any time before it is delivered to Canada in accordance with the Contract, including accidental erasure, the Contractor must immediately replace it at its own expense.
12. Identification protocol responsibilities
The Contractor will be responsible for ensuring that each of its agents, representatives or subcontractors (hereinafter referred to as Contractor Representatives) complies with the following self-identification requirements:
- Contractor Representatives who attend a Government of Canada meeting (whether internal or external to Canada's offices) must identify themselves as Contractor Representatives prior to the commencement of the meeting, to ensure that each meeting participant is aware of the fact that the individual is not an employee of the Government of Canada;
- During the performance of any Work at a Government of Canada site, each Contractor Representative must be clearly identified at all times as being a Contractor Representative; and
- If a Contractor Representative requires the use of the Government of Canada's e-mail system in the performance of the Work, then the individual must clearly identify him or herself as an agent or subcontractor of the Contractor in all electronic mail in the signature block as well as under "Properties." This identification protocol must also be used in all other correspondence, communication, and documentation.
- If Canada determines that the Contractor is in breach of any obligation stated in this Article, upon written notice from Canada the Contractor must submit a written action plan describing corrective measures it will implement to eliminate the recurrence of the problem. The Contractor will have 5 working days to deliver the action plan to the Client and the Contracting Authority, and 20 working days to rectify the underlying problem.
- In addition to any other rights it has under the Contract, Canada may terminate the Contract for default if the corrective measures required of the Contractor described above are not met.
13. Dispute resolution
- The parties agree to maintain open and honest communication about the Work throughout and after the performance of the contract.
- The parties agree to consult and co-operate with each other in the furtherance of the contract and promptly notify the other party or parties and attempt to resolve problems or differences that may arise.
- If the parties cannot resolve a dispute through consultation and cooperation, the parties agree to consult a neutral third party offering alternative dispute resolution services to attempt to address the dispute.
- Options of alternative dispute resolution services can be found on Canada’s Buy and Sell website under the heading “Dispute Resolution”.
14. Time verification
Time charged and the accuracy of the Contractor’s time recording system are subject to verification by Canada, before or after payment is made to the Contractor. If verification is done after payment, the Contractor must repay any overpayment, at Canada’s request.
15. Joint venture contractor (if applicable)
- The Contractor confirms that the name of the joint venture is and that it is comprised of the following members:
[Bidders must list all the joint venture members named in the Contractor's original bid].
- With respect to the relationship among the members of the joint venture Contractor, each member agrees, represents and warrants (as applicable) that:
- has been appointed as the "representative member" of the joint venture Contractor and has fully authority to act as agent for each member regarding all matters relating to the Contract;
- by giving notice to the representative member, Canada will be considered to have given notice to all the members of the joint venture Contractor; and
- all payments made by Canada to the representative member will act as a release by all the members.
- All the members agree that Canada may terminate the Contract in its discretion if there is a dispute among the members that, in Canada's opinion, affects the performance of the Work in any way.
- All the members are jointly and severally or solidarily liable for the performance of the entire Contract.
- The Contractor acknowledges that any change in the membership of the joint venture (i.e., a change in the number of members or the substitution of another legal entity for an existing member) constitutes an assignment and is subject to the assignment provisions of the General Conditions.
- The Contractor acknowledges that all security and controlled goods requirements in the Contract, if any, apply to each member of the joint venture Contractor.
16. Representations and warranties
The Contractor made statements regarding its own and its proposed resources experience and expertise in its bid that resulted in the award of the Contract [and issuance of TA’s]. The Contractor represents and warrants that all those statements are true and acknowledges that Canada relied on those statements in awarding the Contract [and adding work to it through TA’s]. The Contractor also represents and warrants that it has, and all its resources and subcontractors that perform the Work have, and at all times during the Contract Period they will have, the skills, qualifications, expertise and experience necessary to perform and manage the Work in accordance with the Contract, and that the Contractor (and any resources or subcontractors it uses) has previously performed similar services for other customers.
Annex A: Streams and categories
In this section
- Flexible grid
- Experience
- Education
- Relevant professional certification
- How to use the flexible grid
- Certifications examples
- Other consultant category specific certifications
The following is a list of all streams and categories covered under this method of supply.
Flexible grid
Each stream of services has its own flexible grid. The flexible grid indicates the minimum level of points required to qualify for each level of expertise. Various amounts of points are given for education, professional certification and relevant experience. The flexible grid must be used for all categories in a stream unless otherwise specified.
Experience
The experience must be demonstrated and be directly related to the consultant category. Suppliers should provide complete details as to where, when, month and year, and how, through which activities/responsibilities, the stated qualifications/experience were obtained. Experience gained during formal education will not be considered work experience. All requirements for work experience will be obtained in a legitimate work environment as opposed to an educational setting. Co-op terms are considered work experience provided they are related to the required services. The month(s) of experience listed for a project whose time frame overlaps that of another referenced project, will only be counted once.
The qualifications and experience of the proposed consultant(s) will be assessed against the requirements set out in the resulting request for proposal (RFP). The identified user may request reference information. Canada reserves the right to request references from an supplier to conduct a reference check to verify the accuracy of the information provided. Should the reference(s) not confirm the required qualifications of the proposed consultant(s) to perform the required services, Canada reserves the right to go to the next supplier. If applicable, the consultant(s) proposed must meet the minimum experience requirements detailed in the resulting RFP for the category for which they are being proposed.
Education
Academic certification (degree, etc.) must be obtained through a recognized academic institution. Points will only be awarded for the highest level of education achieved by the consultant.
If applicable, the consultant(s) proposed must meet the education requirements detailed in the RFP. Where the resulting RFP requests the supplier to provide information about the education of the proposed individual, the individual must have obtained its education from a recognizedfootnote * Canadian university, college or high school, or the equivalent as established by a recognizedfootnote * Canadian academic credentials assessment service, if obtained outside Canada.
Relevant professional certification
The professional certification must be valid and relevant to the specific consultant category. A maximum of 1 certification will receive points.
How to use the flexible grid
Points will be allocated to each consultant proposed by the supplier for the education, the certification and the experience. The total of points will determine if the consultant is considered as a Junior, intermediate or senior.
The identified user will specify what level of expertise (junior, intermediate or senior) needed for their requirement and the supplier will have to propose a consultant meeting the minimum of points required to obtain that level. The supplier can propose a consultant with a higher level of expertise, but the per diem rate of the level of expertise required by the identified user will apply.
The Identified User will have the responsibility to assess the education, certification and experience of the consultant being proposed by the supplier to ensure the minimum points are met for the level of expertise required.
Example
Identified user's requirements
- In the human resources services stream, staffing consultant, Level of expertise intermediate
The flexible grid to be use is the general flexible grid of the human resources services stream:
1. Human resources services stream flexible grid
1. Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 70 pts
Junior: Minimum 50 pts
1. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
High school diploma: 20 pts
1. Professional certification
Relevant professional certification: 15 pts
1. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—40 pts
≥8 yrs and <10 yrs: 96 to 119 months—50 pts
≥10 yrs: 120 + months—60 pts
Consultant A | Consultant B | Consultant C | ||||
---|---|---|---|---|---|---|
Résumé | Points | Résumé | Points | Résumé | Points | |
Education | Bachelor | 35 | CEGEP | 25 | High school | 20 |
Certification | None | 0 | Certified Human Resources Professional | 15 | Certified Human Resources Professional | 15 |
Experience | 8 years | 50 | 6.5 years | 40 | 70 months | 30 |
Total | 85 | 80 | 65 | |||
Result | Responsive: No certification | Responsive: | Non-responsive: Does not have enough points to meet the level intermediate requirement. |
Certifications examples
The certification must be relevant to the field of application. Acceptable certifications include but are not limited to those on the following list. Whether listed or not, it is incumbent upon the supplier to demonstrate the relevance of professional certification(s) to the proposed work.
- Appraisal Institute of Canada
- Canadian Institute of Planners
- Certification in technical writing (TWC 900 or TWC 950)
- Certified Associate in Project Management (CAPM)
- Certified Business Analyst Professional (CBAP)
- Certified Employee Benefit Specialist (CEBS)
- Construction Estimator Certified (CEC)
- Certified Financial Planner (CFP)
- Certified General Accountant (CGA)
- Certified Human Resources Professional (CHRP)
- Certified Information Systems Security Professional (CIISP)
- Certified Management Accountants (CMA)
- Certified Management Consultant (CMC)
- Certified Professional Purchaser (C.P.P.)
- Chartered Accountant (CA)
- Chartered Financial Analyst (CFA)
- Fellow Chartered Financial Practitioner (FChFP)
- International Association of Facilitators Certified Professional Facilitator (IAF-CPF)
- International Personnel Management Association Certified Professional (IPMA-CP)
- International Personnel Management Association Certified Specialist (IPMA-CS)
- iTunes CoverFlow 2 Data (ITC2)'s Experience certification
- Master Financial Planner (MFP)
- Procurement and Contract Management Program (PCMP)
- Professional Engineer (PEng)
- Real Estate Institute of Canada
- Project Management Professional (PMP)
- Project Management Institute Scheduling Professional (PMI-SP)
- Program Management Professional (PgMP)
- Professional Quantity Surveyor (PQS)
- Planning & Scheduling Professional (PSP)
- Projects IN Controlled Environments (PRINCE2) Practitioner
- Registered Architect (for example OAA, OAQ)
- Registered Financial Planner
- Successful completion of the public service commission appointment framework knowledge test
- Accreditation in classification in the federal public service context
- Formal training on the federal public service executive classification standard
- Public service commission of Canada (PSC) staffing certification (issued up to Dec. 2005)
- National staffing council certification
- Certified Professional Facilitator (IAF—CPF)
- Master Facilitator Certification
- Certified Facilitator Specialist (CFS) designation
- Developing a Curriculum (DACUM) Facilitator certification from the Canadian Vocational Association
- The Open Group Architecture Framework (TOGAF)® 9 certification
- University certification relevant to the proposed work
Other consultant category specific certifications
1. Human resources services stream
Human resources services stream flexible grid
The flexible grid applies to all consultant categories of the human resources services stream, unless otherwise specified.
2. Human resources services stream flexible grid
2. Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 70 pts
Junior: Minimum 50 pts
2. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
High school diploma: 20 pts
2. Professional certification
Relevant professional certification: 15 pts
2. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—40 pts
≥8 yrs and <10 yrs: 96 to 119 months—50 pts
≥10 yrs: 120 + months—60 pts
1.1 Human resources consultant
The required services may include, but are not limited to the following:
Human resources (HR) programs and services can include: human resource planning, recruitment, collective bargaining, training and development, organizational design and classification, pay and benefit administration, staffing and resourcing, performance management, official languages, employment equity and employee assistance programs
- providing operational HR services
- developing resourcing strategies linked to HR plans, job marketing strategy and tools
- assisting in redress process, appeals, grievances etc.
- providing advice on and/or performing analysis of the HR strategic direction and assisting in the development of HR options, aligning and integrating the HR plans with the strategic direction of the organization's business plan
- participating in the development of potential HR models and assisting in the implementation of HR requirements and a transition plan to meet HR needs
- developing, implementing and providing advice on policies, programs and procedures regarding human resource services and programs
- planning human resources in areas such as organizational development, organizational planning and design, human resources utilization, job analysis, performance planning, auditing and evaluating and forecasting
- providing advice on and/or participating in the establishment of processes and HR systems support for human resources programs, services and activities
- providing advice on and/or participating in the development of new programs for employees to retain career mobility
- identifying policy needs/concerns and performing comparative analysis of policies as well as developing policies, procedures, guidelines and strategies
- planning, developing, implementing and evaluating personnel and employee relations strategies including policies, programs and procedures to address an organization's human resource requirements
- advising managers and employees on the interpretation of compensation and benefit programs and collective agreements
- researching, preparing and conducting grievance committees and prepare reports
- conducting research and analysis and preparing recommendations, reports and/or conducting desk audits
- leading, participating in the conduct of organizational and central agencies monitoring and audit initiatives
- negotiating collective agreements on behalf of employers or employees, mediate labour disputes and grievances and provide advice on employee and labour relations
- planning and administering HR programs
- hiring and overseeing training of staff
- coordinating employee performance and appraisal programs
- conducting reviews, developing implementation strategies
- develop training and information sessions on HR services
- providing mentoring, tutoring and coaching assistance
- assisting in the development of HR strategies to meet business needs
- assisting in the development of integrated business and human resources plan to meet the needs of the organization
- developing and monitoring framework, conducting monitoring activities and preparing monitoring reports
- developing, implementing HR related programs, framework and initiatives
- evaluating programs and activities and reporting on lessons learned or making recommendations for the future
- researching or fact finding developing, implementing and tracking service standards, agreements
- reviewing and proposing various organizational models
1.2 Organizational design and classification consultant
The required services may include, but are not limited to the following:
- performing strengths, weaknesses, opportunities, and threats analysis
- leading organization and classification projects following project management principles
- developing and/or implementing functional communities organizational models and associated generic work descriptions
- developing functional charting
- developing generic work description framework and develop appropriate learning tools for its application
- analyzing current and end state, developing options and recommending new organizational structures (could include costing)
- reviewing existing work processes and organizational structures to determine their efficiency and effectiveness, and making recommendations
- performing job, activities and responsibilities analysis
- discussing with management in order to clearly define the activities and responsibilities of a specific function and/or organization, and provide options
- reviewing, evaluating current work descriptions and recommending appropriate changes
- developing and updating generic and specific work descriptions, and delineating responsibilities within streams of work
- developing and implementing new classification standards and occupational group structures, as well as providing advice
- providing advice and performing activities on conversion processes and redress mechanisms in the context of classification reform
- identifying policy needs/concerns
- researching and developing policies, guidelines, procedures and tools
- researching, preparing relativity, evaluating work descriptions
- participating in classification grievance committees and classification committees and writing reports
- researching and preparing classification relativity studies
- developing and/or providing advice on classification policies, procedures and tools
- analyzing policies and business functional requirements to identify information, procedures and decision flows, and making recommendations
- identifying organization for re-design; prototyping potential solutions, providing trade off information and suggesting a recommended course of action
- identifying the required modifications to the automated processes
- documenting workflow
- articulating business requirements
- providing advice in defining new requirements and opportunities for applying efficient and effective solutions: identifying and providing preliminary costs of potential options
- provide mentoring, coaching assistance, and/or training on classification or organizational design
- developing and delivering training
- evaluating performance framework, developing performance needs and reporting systems and processes
- researching, analyzing data and reporting on activities
- carrying out performance monitoring and reporting on activities
- developing and updating performance management systems, process and tools
- providing advice and/or performing activities related to classification monitoring
- researching, developing and implementing generic work descriptions approaches
- reviewing, evaluating, new or revised work descriptions
- compiling information and preparing reports
- developing, monitoring framework, conducting monitoring activities and preparing monitoring reports
1.3 Employment equity consultant
The required services may include, but are not limited to the following:
- coordinating and providing advice on employment equity (EE), diversity and duty to accommodate (DTA) programs
- developing a promotion/communications strategy plan
- developing and implementing positive measures programs for all designated groups as required
- managing the DTA program by liaising with other departments/agencies delivering accommodation services, this includes providing presentations to management and employees; and, identifying, and providing accommodation resources
- organizing seminars, workshops, etc.
- publishing promotional and educational articles in departmental and regional newsletters
- conducting reviews, developing implementation strategies
- advising HR systems groups and information technology (IT) groups on discipline requirements
- developing training and information sessions about EE
- providing mentoring and coaching assistance about EE
- developing pool of diversified members to participate in evaluation and assessment, developing tools to ensure adapted language in work description and selection tools as well as advertisement representative of Canadian culture and diversity
- researching and developing EE and diversity action plans
- researching and developing EE and diversity related programs, tools and identifying and implementing related activities
- conducting system reviews and making recommendations
- establishing, coordinating and participating on various EE and diversity Committees
- developing policies, guidelines, procedures, programs and tools
- developing, implementing, coordinating and promoting commemorative events and activities
- developing terms of references for EE and diversity committees
1.4 Employee relation consultant
The required services may include, but are not limited to the following:
- directing employee relations function
- performing internal audits and taking appropriate action to correct any employee relations issues
- managing dispute resolution procedures
- conducting reviews and developing implementation strategies
- developing training and information sessions in relationship management and communications
- providing mentoring and coaching assistance
- conducting investigation, negotiating cases and informal conflict management
- managing employee-employer relationship, collective agreement
- researching, developing policies, guidelines and procedures in regards to codes of conducts, values and ethics, conflict of interest, political activity, prevention of harassments, etc.
- developing employee relations policies, to ensure consistent application of organizational policies and procedures
- developing occupational safety and health policies, guidelines, procedures and tools
- conducting consultation activities with the unions
- coordinating labour management committee meetings (national or local)
- researching, providing recommendation for the negotiation of collective agreements
- providing advice on the interpretation of collective agreements; and
- developing, assisting in the development of strike contingency plans and strike management guidelines, tools, communication, and training
1.5 Compensation consultant
The required services may include, but are not limited to the following:
- advising and analyzing of pension due to high level of retiree and complexity and scarce resources
- providing pay and benefits services to the organization's employees and managers
- payrolling (compensation, pensions, bonuses, etc.)
- providing advice and guidance on special initiatives, such as pay equity, classification reform conversion and/or any new collective agreement implementation, in accordance with federal public service acts, regulations, policies, guidelines, administrative procedures, etc.
- preparing and studying salary and/or total compensation analysis for determination of employee compensation
- reviewing and making recommendations or changes to compensation plan or procedures
- overseeing program for conformance with government and organization regulations and procedures
- providing assistance in producing and directing the organization's compensation program
- reviewing benefit programs and providing information about their costs and coverage
- providing support in implementing benefit programs and procedures
- providing advice and guidance on benefit plans for the organization
- developing and/or reviewing work descriptions and assessing appropriate compensation level
- participating in market salary surveys
- developing policies, procedures and guidelines
- conducting reviews, developing implementation strategies
- developing training and information sessions on compensation
- providing mentoring and coaching on compensation
- participating in activities related to advice and analysis of pension due to high level of retiree and complexity and labour scarcity
1.6 Human resources information system consultant
The required services may include, but are not limited to the following:
Human resources can include: human resource planning, recruitment, collective bargaining, training and development, organizational design and classification, pay and benefit administration, staffing and resourcing, performance management, official languages, employment equity and employee assistance programs
- providing advice on the development and implementation strategies related to human resources information systems (HRIS), human resources management information system (HRMIS), PeopleSoft, Software application program (SAP)
- examining and verifying employee information processed by automated human resources systems
- compiling and analyzing statistical information and preparing system reports related to payroll, recruiting, position classification, compensation, training, equal opportunity employment, or affirmative action utilizing HRIS
- providing assistance with HRIS network maintenance by adding or deleting users and retaining system security
- troubleshooting user technical problems, consulting HRIS IT resources where necessary and providing training
- managing programs and maintaining human resources information and related records systems
- developing policies, procedures and guidelines
- conducting reviews, developing implementation strategies
- providing mentoring and coaching assistance about HR information system
- developing and providing training and information sessions about HR information system
- developing HR reports and template and tools for managers to simplify access and encourage them to use system
- developing mapping exercise, analysis of needs, implementation
1.7 Leadership development consultant
The required services may include, but are not limited to the following:
- analyzing executive/manager leadership skills strengths and weaknesses
- developing leadership improvement programs
- establishing and facilitating forums and workshops for managers to share leadership experiences and challenges
- designing, developing and implementing mentorship programs and sessions
- conducting reviews and developing implementation strategies
- developing information sessions about leadership development
- developing talent management and succession readiness strategies;
- developing target workshops that helps managers become sponsors or agents of change and how to use effective communication as a change tool
- conducting benchmarking exercises; and
- developing key functions concepts for succession planning
3. Leadership development consultant flexible grid
3. Levels of expertise
Senior: Minimum 100 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
3. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
3. Professional certification
Relevant professional certification: 15 pts
3. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—15 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
1.8 Staffing consultant
The required services may include, but are not limited to the following:
- developing staffing and resourcing strategies
- developing monitoring framework and implement and conduct monitoring
- providing manager with demographic information and assisting in developing strategies to meet HR needs
- providing advice and guidance on different types of merit criteria/qualifications
- providing advice on workforce and process pros and cons
- identifying links with departmental human resources/employment equity/business plans
- providing advice on effectiveness of assessment instruments and assisting in development or choice of proper instruments
- advising manager of organizational policy
- assisting manager in appropriate sequencing and application of merit criteria
- providing advice, guidance, and assistance on review of decision and impact of change, if any
- creating departmental staffing report(s) including preparation, data gathering, interviews, and monitoring staffing report and various activities
- performing activities including recourse, appeals, early intervention process, and alternative dispute resolutions for staffing purposes
- extending job offers and establishing starting salaries
- developing or assisting in developing strategies and plans (that is staffing or resourcing)
- developing monitoring framework and implementing and conducting monitoring
- developing and reviewing appointment sub-delegation instruments, the sub-delegation process and the supporting tools (that is tables, sub-delegation certificates
- conducting environmental and statistical reviews
- reviewing organizational needs and business needs to assist in the identification of the appropriate staffing strategy or plans (including links to other plans such as the employment equity and diversity plan and the official languages plan)
- providing advice and recommendations in regards to addressing staffing and recruitment challenges considering organizational strategies and plans
- developing and implementing recruitment and employment strategies
- providing advice and recommendations in selecting the choice of appointment process
- preparing and conducting recruitment and staffing processes on behalf of management. This may include any or any grouping of the following activities:
- making recommendations on the staffing process type to be undertaken
- drafting and finalizing the statement of merit criteria
- developing and preparing the assessment guide, tools and process
- drafting and finalizing the advertisements
- coordinating and participating in the assessment of priorities, and the screening and assessments of candidates
- coordinating and administrating tests, interviews; coordinating and completing the reference check etc.
- compiling and preparing the final board reports and finalizing the results of the processes (such as establishing pools of candidates)
- planning, developing, coordinating and administrating various staffing and staffing related initiatives such as job fairs, collective staffing and targeted recruitment initiatives
- providing operational staffing services to a group of client managers
- providing advice and guidance to managers on staffing investigations, audits and public service staffing tribunal complaints
- developing staffing policies, guidelines, procedures, and tool
- providing monitoring and reporting activities with respect to staffing within the organization or for central agencies
- drafting staffing report(s) including the preparation, data and information gathering, interviews, drafting of documentation
- developing information and learning sessions or events for managers, employees or staffing experts
- reviewing employees' or candidates' qualifications to address redeployment or placement of personnel
- developing a framework or process for pool management and coordinate the management of a pool
- advising managers and employees on staffing policies and procedures
- providing mentoring, tutoring or coaching assistance on staffing
1.9 Human resources policy development consultant
The required services may include, but are not limited to the following:
HR policy can include: human resource planning, recruitment, collective bargaining, training and development, organizational design and classification, pay and benefit administration, staffing and resourcing, performance management, official languages, employment equity and employee assistance programs
- developing and monitoring public policies, programs, standards and procedures
- identifying policy needs and concerns
- performing policy comparative analysis
- advising managers on the interpretation of policies, programs and national/international agreements and regulations
- identifying change management tools and processes that support change management strategies and plans
- carrying out performance monitoring and reporting activities
- develop and deliver training on application of policies
1.10 Human resources assistant consultant
The required services may include, but are not limited to the following:
HR activities can include: human resource planning, recruitment, collective bargaining, training and development, organizational design and classification, pay and benefit administration, staffing and resourcing, performance management, official languages, employment equity and employee assistance programs.
- ensuring the appropriate preparation, completion, distribution and filing of HR documentation
- ensuring the appropriate data entry, and/or the compilation of data and information and the preparation of reports
- responding to human resources inquiries and relaying the inquiry to the appropriate person
- assisting in the development of administrative procedures and tools
- assisting in the coordination of appointments, interviews, testing, scheduling of events and learning sessions etc.
- providing administrative support to HR manager, advisors or an HR specialist; and
- providing administrative, clerical or coordinating support in the development and/or implementation of HR activities, programs and tools
- executing human resources support activities
- providing assistance in the areas of human resources, or employee communications
- delivering a variety of written tests to candidates and requesting testing as required
- training administrative assistants in client organizations on procedures and automated systems used for completing HR activities
- providing direct advice, guidance and services to clients for HR services
- maintaining and updating HR systems, keeping hard copies of files, records and correspondence on related current HR activities and helping develop new systems or improving the existing system
- adjusting, modifying and updating HR management methods, practices and procedures
- providing administrative services to include project and research activities in a given HR sector and the implementation of a wide range of administrative procedures and processes to support the HR programs
4. Human resources assistant consultant flexible grid
4. Levels of expertise
Senior: Minimum 60 pts
Intermediate: Minimum 50 pts
Junior: Minimum 30 pts
4. Education
College or CEGEP diploma/certificate: 25 pts
High school diploma: 20 pts
4. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—25 pts
≥4 yrs and <6 yrs: 48 to 71 months—35 pts
≥6 yrs and <8 yrs: 72 to 95 months—40 pts
≥8 yrs and <10 yrs: 96 to 119 months—45 pts
≥10 yrs: 120 + months—50 pts
2. Business consulting / Change management stream
Business consulting / Change management stream flexible grid
The flexible grid applies to all consultant categories of the business consulting / change management stream, unless otherwise specified.
5. Business consulting / change management stream flexible grid
5. Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 70 pts
Junior: Minimum 50 pts
5. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
5. Professional certification
Relevant professional certification: 15 pts
5. Relevant experience in consultant category
≥1 yr and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—25 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—50 pts
≥10 yrs: 120 + months—60 pts
2.1 Business analyst
The required services may include, but are not limited to the following:
- advising senior management on a range of issues affecting the organization's ability to achieve the project's business objectives
- identifying opportunities for organizational improvement
- assisting in the prioritization and assignment of organizational improvements
- developing and/or implementing an organizational improvement plan, business plan, policies and standards
- making recommendations and providing advice for improvements and assisting in developing solutions, scenarios and implementing recommendations
- preparing and presenting findings, status and other relevant matters
- collecting and analyzing information and presenting findings on complex issues, carrying out or coordinating research as required and preparing reports
- identifying and researching best practices
- processing problems into solutions or new opportunities/initiatives
- analyzing, advising on, and implementing business processes, strategies and functions
- advising on business decisions
- preparing and advising on contracts structure and enforcement
- leading and managing various business systems and process improvements (for example, initiating redesign to promote increased efficiencies and reduce overall costs, implementing improvements to automation of process)
- recognizing market factors and adapting business decisions to the context of the organization's sector and industry
- implementing and advising on measures to mitigate risk
- facilitating joint application development (JAD) session and acting as facilitator during workshops
- translating the business requirements into system/functional requirements
- analyzing and documenting the business requirements and delivering work products through the life cycle
- assessing the organization's capacity/capability to undertake and successfully deliver t an initiative or a change
- consulting stakeholders (individually or by means of facilitating group sessions) to identify comprehensive business requirements
- documenting business requirements for all stakeholders
- providing support in analyzing, evaluating and controlling risks, especially related to requirements
- managing the implementation of an organizational improvement plan to identify, analyze, plan, track and control organizational improvements on a continuous basis; and
- performing strengths, weaknesses, opportunities and threats (SWOT) analysis when producing a business case to determine whether further investment in a project is warranted
6. Business analyst consultant flexible grid
6. Levels of expertise
Senior: Minimum 100 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
6. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
6. Professional certification
Relevant professional certification: 15 pts
6. Relevant experience in consultant category
≥1 yr and <2 yrs: 12 to 23 months—15 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
2.2 Business continuity consultant
The required services may include, but are not limited to the following:
- designing and conducting threat and risk assessments
- developing and implementing disaster recovery plans and business continuity plans
- designing exercises for executives, management and staff in the form of exercise seminars, tabletop exercises, command post exercises, simulations and/or full-scale exercises
- developing exercise materials such as exercise scenarios, control plans and evaluation plans
- implementing exercises for executives, management and staff
- performing business continuity in the context of strategic planning, policy and standards development and organizational assessment; and
- analyzing and evaluating emergency operations, exercises, conducting lessons learned seminars and writing after-action reports
2.3 Business consultant
The required services may include, but are not limited to the following:
- specifying the organization's objectives, developing policies, standards and plans to achieve objectives
- advising senior management on a range of issues affecting the organization's ability to achieve the business objectives
- identifying opportunities for, assisting in the prioritization of, and assignment of organizational improvement
- developing and/or managing the implementation of an organizational improvement plan to identify, analyze, plan, track and control organizational improvements on a continuous basis
- making recommendations and providing advice for improvements and assisting in developing solutions and implementing recommendations
- collecting and analyzing information and presenting findings on complex issues, carrying out or coordinating research as required and preparing reports
- defining and producing business requirement document
- coaching on business
- assisting stakeholders with understanding their strategic goals
- analyzing stakeholder's business objectives and recommending and developing solutions to address their business problem
- implementing and evaluating cross-functional decisions that will enable an organization to achieve its objectives
- assessing the organization's capacity/capability to undertake and successfully deliver an initiative or a change
- defining, developing and implementing business strategies and plans
- examining the link between the goals of the organization and how the work is performed to achieve those objectives at strategic and operational levels
- processing problems into solutions or new opportunities/initiatives, identifying and researching best practices
- performing strengths, weaknesses, opportunities and threats (swot) analysis; and
- developing mission and vision statements
2.4 Organization development consultant
The required services may include, but are not limited to the following:
- assessing the organization's capacity/capability to undertake and successfully deliver a project, an initiative or a change in the context of the existing organizational environment, programs, and policies
- advising senior management on a range of issues affecting the organization's ability to achieve a program or project's objectives
- establishing a set of business rules and policies governing an organization's human resource management arrangements
- assessing existing and planned changes in HR management strategies to ensure consistency between an organization's HR management strategies and government-wide strategies
- designing processes to regularly review and revise existing accountabilities and competencies as the organization evolves
- performing system-centered process mapping to define the structure of organizational processes: including definition of activities to be performed, required inputs, outputs to be produced, and framework within which to operate
- defining potential organizational changes and improvements based on an organization's strategy and values
- developing and/or implementing organizational change and improvement plan including identifying organizational changes and improvements, and prioritization of recommended improvements
- using the appropriate organizational development methodology and approach to assessment and intervention
- prototyping potential solutions, scenarios, providing trade off information and suggesting a recommended course of action on organizational improvements/changes
- providing advice on and/or assisting in implementing organizational changes and improvements
- developing coaching, mentoring, information sessions and training the organization to perform any of the above actions
- conducting reviews and developing implementation strategies
- conducting organizational health assessment and development of strategy and its implementation
2.5 Business process consultant
The required services may include, but are not limited to the following:
- reviewing existing work processes and organizational structure
- analyzing existing business processes, identifying opportunities for process improvements
- mapping existing processes and developing and mapping recommended new processes, changes
- analyzing business functional requirements to identify information, procedures and decision flows
- providing advice on key initiatives that enable the organization to deploy high-impact business processes that are focused, accountable and measurable
- identifying candidate processes for re-design
- prototyping potential solutions, scenarios, providing trade off information and suggesting a recommended course of action
- providing advice in defining new requirements and opportunities for applying efficient and effective solutions
- identifying and providing preliminary costs of potential options
- providing advice in developing and integrating process and information models between processes to eliminate information and process redundancies
- identifying, recommending and planning new processes
- providing advice on and/or assisting in implementing new processes
- identifying the required modifications to the automated processes
- documenting workflow
- using business, workflow and organizational tools
- developing policies, procedures and guidelines
- conducting reviews and developing implementation strategies
- advising HR systems groups and IT groups on discipline requirements
- developing training and information sessions and mentoring on business processes
- analyzing and defining business processes related to both "as Is" "to be" status
2.6 change management consultant
The required services may include, but are not limited to the following:
- designing interventions aimed at improving organizational effectiveness through system-centered change
- designing interventions that improve organizational effectiveness through people-centered change and result in: bringing about change, an improved environment, greater involvement and a more responsive workforce
- developing and implementing change management strategies, plans, framework
- identifying change management tools and risks
- providing expertise, consultative advice, guidance and coaching to build project capacity to make effective use of change management strategies and related tools
- articulating the purpose of change in a manner that makes sense to staff and provides a compelling picture of the new organization
- designing and conducting a change readiness assessment in order to plan and carry out a change management strategy
- coaching staff on the value of their contribution within the new organization
- evaluating the effectiveness of the change management initiative
- developing performance measurement/evaluation frameworks
- integrating performance monitoring disciplines in an organization's development or change management plan; and
- carrying out performance monitoring and reporting activities on change management
2.7 Needs analysis and research consultant
The required services may include, but are not limited to the following:
- conducting interviews, surveys and workshops
- collecting, analyzing and synthesizing information that provides insight into best practices and lessons learned that would effectively support managing change
- performing analysis of business processes to recommend the best option to address any concerns, gaps, etc. including the potential risks and benefits
- providing input for the development of new processes
- carrying out analysis related to the development of business cases including the collection and analysis of cost data
2.8 Business architect
The required services may include, but are not limited to the following:
- developing policies and rules that allow an organization to carry out its mandate and functional responsibilities, and that govern the organization's actual and planned capabilities in terms of data, human resources, communication facilities and management responsibilities
- conducting an assessment of the project's business architecture, process and performances
- recommending changes to improve operational performance
- ensuring consistency and integration with the organization's and government architectures and business strategies
- evaluating the feasibility of the architecture and technologies related to a business change
- developing principles of operation and concept of operations
- identifying risks associated with the architecture and technologies and recommending risk mitigation
- advising senior management on trends and emerging technologies and their impact on the organization's and government architectures and business strategies
- recommending alternative solutions, methodologies and strategies
- assisting in the prioritization and assignment of architectural improvements
- managing the development and implementation of an architectural improvement plan; and
- coaching, mentoring and training the organization on business architecture
7. Business architect consultant flexible grid
7. Levels of expertise
Senior: Minimum 100 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
7. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
7. Professional certification
Relevant professional certification: 15 pts
7. Relevant experience in consultant category
≥1 yr and <2 yrs: 12 to 23 months—15 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
2.9 Statistical analyst
The required services may include, but are not limited to the following:
- reporting results of statistical analyses, including information in the form of graphs, charts, and tables
- processing large amounts of data for statistical modeling and graphic analysis, using computers
- identifying relationships and trends in data, as well as any factors that could affect the results of research
- analyzing and interpreting statistical data in order to identify significant differences in relationships among sources of information
- preparing estimates and forecasts using statistical techniques
- preparing data for processing by organizing information, checking for any inaccuracies, and adjusting and weighting the raw data
- evaluating the statistical methods and procedures used to obtain data in order to ensure validity, applicability, efficiency, and accuracy
- evaluating sources of information in order to determine any limitations in terms of reliability or usability
- planning data collection methods for specific projects, and determining the types and sizes of sample groups to be used
- designing research projects that apply valid scientific techniques and utilizing information obtained from baselines or historical data in order to structure uncompromised and efficient analyses
2.10 Knowledge management consultant
The required services may include, but are not limited to the following:
- developing, planning strategies and processes to transfer explicit and tacit knowledge across time, space and organizational change, including retrieval of critical archived information
- facilitating knowledge creation, sharing and reuse
- developing partnerships and alliances, designing creative knowledge spaces, and using incentive structures
- facilitating knowledge of learning styles and behaviours, strive for continuous improvement and be actively engaged in exploring new ideas and concepts
- designing, developing and sustaining communities of interest and practice
- creating, developing and sustaining the flow of knowledge, policies and standards
- understanding the breakthrough skills needed to leverage virtual teamwork and the effective use of social networks
- performing cultural and ethnographic analyses, developing knowledge taxonomies, facilitating knowledge audits, and performing knowledge mapping and needs assessments
- capturing, evaluating and using best-known practices to transfer best practices
- providing mentoring, training and coaching assistance on knowledge management
- moderating focus group/discussion
- consulting on group process
- developing research and implementation strategies for knowledge management, information management, document and records management and data management
- managing change knowledge initiatives and retrieval of critical archived information
- providing group problem solving and decision making
- providing strategic or participatory planning
- performing team building activities
2.11 Information/records management/recordkeeping specialist
The required services may include, but are not limited to the following:
- collecting, crating, receiving and/or capturing information
- organizing, using, and/or disseminating information
- maintaining, storing and/or preserving information
- disposing of information
- coordinating management of an organization's information-based resources, including its information holdings and investment in technology
- planning, directing and controlling all of the organization's information-based resources to meet corporate goals and to deliver programs and services
- coordinating of information storage requirements and interface with information technology
- providing document and records management
- coordinating Access to Information Act and Privacy Act requirementsfootnote **
- defining produce business requirement document
- conducting subject-specific research in the archival holdings of federal departments and agencies
- producing professional research reports based on detailed research into federal records
- developing, organizing, monitoring, conducting and reporting on sustained archival research projects
- identifying, classifying, archiving, preserving, and destroying records
- responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records
- managing a library or a library service
- cataloguing, indexing and classifying information audio-visual and electronic documents
- organizing and maintaining "virtual" services
- establishing and implementing metadata standards and guidelines
- analyzing and reporting on the effectiveness of the implementation of information management standards
- identifying and analyzing content management issues and providing recommendations to management for improvement
- delivering research and reference services
- searching online systems and the web to find information; and
- delivering library services
- provide advice and guidance in the field of recordkeeping as relates to capacity building, legacy records management and e-records sustainability
- provide advice and guidance in the field of recordkeeping as relates to the implementation of recordkeeping policy, regulations and legal requirements
- provide assistance in the monitory and evaluation of the recordkeeping policies and regulations
2.12 Evaluation services consultant
The required services may include, but are not limited to the following:
- assessing the readiness of a policy, program or initiative to be evaluated
- planning specific evaluations or related studies of individual or clusters of programs, policies or initiatives
- developing terms of reference for evaluation projects
- preparing logic models, program theories/theories of change or assessment tools
- constructing work plans, including evaluation planning reports or frameworks and associated methodologies
- developing, testing and implementing evaluation methods and data collection tools (including surveys, interview guides, focus group discussions, case studies)
- collecting and analyzing both qualitative and quantitative data (including socio-economic and statistical analysis, collecting baseline data, conducting impact analysis)
- assessing the relevance and performance (including impact, efficiency and cost-effectiveness) of programs, policies or initiatives
- validating evaluation approaches, methodologies, findings, conclusions and recommendations, using methods such as but not limited to: validation with participants, organizations and conduct of expert panels or peer reviews
- developing evaluation reports or associated products (briefing note, deck, technical report) containing findings, conclusions and recommendations, and undertake report validation and consultations where appropriate and requested
- conducting and writing synthesis or meta-evaluations
- aid in the compilation, analysis and dissemination of findings, lessons learned and best practices
- briefing evaluation staff and program management on major results and findings, including preparation of presentations; and
- aid in writing other materials, documents, tools and instruments related to the work
8. Evaluation services consultant flexible grid
8. Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
8. Education
Graduate degree or higher: 35 pts
Undergraduate degree: 25 pts
8. Professional certification
Relevant professional certification: 10 pts
8. Relevant experience in consultant category
≥2 yrs and <4 yrs: 24 to 47 months—30 pts
≥4 yrs and <6 yrs: 48 to 71 months—35 pts
≥6 yrs and <10 yrs: 72-119 months—45 pts
≥10 yrs: 120 + months—60 pts
2.13 Performance measurement consultant
The required services may include, but are not limited to the following:
- planning and designing performance measurement frameworks in support of departmental strategic outcomes and program activity architectures or performance measurement strategies in support of program monitoring and evaluations, including identifying associated performance measures in accordance with Treasury Board policies and Treasury Board Secretariat guidance and directives
- assessing the adequacy of current performance measurement frameworks and performance measures in federal organizations and the capacity of organizations to create and maintain on-going performance measurement systems at the level of the organization as a whole or at the program, initiative or project level
- developing conceptual frameworks, methodological approaches and designs for performance measurement of projects, programs, services, organizations/institutions, policies and initiatives
- developing performance measurement indicators/measures/benchmarks and tools and instruments for project, program, institutional, or policy monitoring, reviews, or on-going assessments
- providing performance measurement advice and support (for example support managers to identify, track and report on results throughout the life cycle of projects, programs, services, policies or initiatives), including providing training or information sessions to build capacity within the organization and assist program management with the establishment of an appropriate ongoing performance measurement system
- compiling, analyzing and/or interpreting performance data and preparing performance reports; and
- compiling, analyzing and/or interpreting performance data and preparing performance reports; and
- research performance measurement uses and practices in other jurisdictions (includes provincial and international jurisdictions)
9. Performance measurement consultant flexible grid
9. Levels of expertise
Senior: Minimum 65 pts
Intermediate: Minimum 55 pts
Junior: Minimum 45 pts
9. Education
Graduate degree or higher: 30 pts
Undergraduate degree: 25 pts
9. Relevant experience in consultant category
≥2 yrs and <4 yrs: 24 to 47 months—25 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <10 yrs: 72-119 months—35 pts
≥10 yrs: 120 + months—40 pts
2.14 Subject matter expert
Possible subject matter areas of expertise include but are not limited to: Social sciences; general government services; International affairs; immigration; defence; industrial, regional, and scientific-technological support; economic development; environmental and resource-base; security and public safety; cultural issues (including multiculturalism); transportation; justice and legal; international policy; international trade and commerce; governance and corporate operations; treasury operations taxation and tax policy.
This category can only be used as part of a team where category 2.12 evaluation services consultant or 2.13 performance measurement consultant is used. The required services may include, but are not limited to the following:
- providing orientation on their field of expertise to a range of target groups (for example program managers, evaluators, corporate planners) including details on key issues in the field and details on best practices in terms of performance measurement and evaluation in those fields
- advising on the design of new or adequacy of existing a) performance measurement frameworks in support of departmental strategic outcomes and program activity architectures or b) performance measurement strategies in support of program monitoring and evaluation, including identifying appropriate performance measures and related technical elements (for example performance metrics and targets, data sources, and frequencies for data collection) in accordance with Treasury Board policies and Treasury Board Secretariat guidance and directives
- advising on the capacities, skills and resources needed in federal organizations to create, implement and maintain on-going performance measurement systems at the level of the organization as a whole or at the program, initiative or project level
- advising on conceptual frameworks, methodological approaches and designs for performance measurement of and evaluation of projects, programs, services, organizations/institutions, policies and initiatives in those fields
- providing field-specific performance measurement advice (for example support managers to identify, track and report on results throughout the life cycle of projects, programs, services, policies or initiatives), including providing training or information sessions to build capacity within organization and assist program management with the collection and interpretation of performance measurement data
- analyzing and/or interpreting performance data and preparing performance reports
- researching field-specific performance measurement uses and practices in other jurisdictions (includes provincial and international jurisdictions)
- conducting comparative analysis and advising on best practices, including benchmarking performance, international comparisons and case studies
- providing subject-matter advice to assist in the:
- assessment of the readiness of a policy, program or initiative to be evaluated
- scoping and planning of specific evaluations or related studies of individual programs, policies or initiatives
- preparation of logic models, program theories, literature reviews or assessment tools
- constructing of work plans, including evaluation planning reports or frameworks and associated methodologies
- developing, testing and implementing of evaluation methods and data collection tools
- collection and analysis of relevant data (including socio-economic and statistical)
- assessment of relevance and performance, including impacts, efficiency and cost-effectiveness of programs, policies or initiatives
- assessment of program governance and management (including assessing risk management and controls, decision-making, planning, development and implementation, transparency and accountability)
- developing evaluation reports containing findings, conclusions and recommendations, and undertake report validation and consultations where appropriate and requested
- conducting and writing of synthesis or meta-evaluations
- compilation, analysis and dissemination of findings, lessons learned and best practices
- briefing of program and senior management on major results and findings, including preparation of presentations
- development of other materials, documents, tools and instruments related to the work; and
- review of the components of evaluations such as primary and secondary data collection activities, surveys, special studies, literature or document reviews, applied statistical analysis and the development of background or analytical discussion papers on program theory and/or alternatives
- validating evaluation approaches, methodologies, findings, conclusions and recommendations, using methods such as (but not limited to) validation from a technical expert standpoint
- participating on peer review or similar panels for evaluations or act as an third-party reviewer of draft evaluation products
- advising on sensitivities in their specific fields (for example on working with groups of 'at-risk' stakeholders) and issues related to ethics and values related to performance measurement and evaluation; and
- facilitating connection to other key experts in the field as required for performance measurement or evaluation purposes
10. Subject matter expert flexible grid
10. Levels of expertise
Senior: Minimum 75 pts
Intermediate: Minimum 65 pts
Junior: Minimum 55 pts
10. Education
Graduate degree or higher: 35 pts
Undergraduate degree: 25 pts
10. Relevant experience in consultant category
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <10 yrs: 72-119 months—35 pts
≥10 yrs: 120 + months—50 pts
2.15 Facilitator consultant
The required services may include, but are not limited to the following:
- encouraging group members to participate and interact productively and guide the group through an effective process
- facilitating strategic and operational planning
- facilitating team building sessions
- facilitating knowledge transfer, coaching and skills development
- utilizing tools and techniques to engage participation such as (but not limited to) brainstorming session, role playing, walk-throughs
- facilitating large and small groups
- providing electronic facilitation services
- moderating group discussions
- stimulating a constructive and clear exchange of ideas among the members and promoting feedback
- redirecting group members to carry on with an interaction when tangents occur
- timekeeping to ensure that the planned agenda is completed prior to the end of the allotted time or in accordance with an agreed to modifications by the group
- guiding a group to consensus and desired outcomes
- planning and preparation of the session such as understanding the clients needs, predefine the approach and techniques to be used and develop event plan
- promoting group participation, mutual understanding and shared responsibilities among the group by fostering open participation with respect for client culture, norms and participant diversity
- providing end to end facilitation which may involve physical arrangements, delegating program committees, visual materials, defining the agenda, establishing goals, structure and strategy of the sessions, closeout activities
- draft and finalize reports on the results and conclusions of facilitated sessions and prepare and deliver presentations based on facilitated sessions such as lessons learned reports
- working with different levels of hierarchy within an organization on a national level
11. Facilitator flexible grid
11. Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 70 pts
Junior: Minimum 50 pts
11. Education
University: 30 pts
College or CEGEP diploma/certificate: 25 pts
Formalized training (examples of formalized training but not limited to, recognized mediation certifications, certified training and development professional, training certifications from accredited Institutions, Association for challenge course technology (ANSI), certified online facilitation: 20 pts
Secondary school: 15 pts
11. Professional certification
Relevant professional certification: 10 pts
>1 yrs and <2 yrs: 12 to 23 months—10 pts
>2 yrs and <4 yrs: 24 to 47 months—20 pts
>4 yrs and <6 yrs: 48 to 71 months—25 pts
>6 yrs and <8 yrs: 72 to 95 months—40 pts
>8 yrs and <10 yrs: 96 to 119 months—55 pts
>10 yrs and <15 yrs: 120-179 months—70 pts
>15 yrs: 180 + months—80 pts
3. Project management services stream
Project management services stream flexible grid
The flexible grid applies to all consultant categories of the project management services stream, unless otherwise specified.
12. Project management services class flexible
12. Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 70 pts
Junior: Minimum 50 pts
12. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
12. Professional certification
Relevant professional certification: 15 pts
12. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—25 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—50 pts
≥10 yrs: 120 + months—60 pts
3.1 Project administrator
The required services may include, but are not limited to the following:
- assisting project team in all management activities including financial, planning and contracting aspects
- providing administrative and technical support of a clerical nature as required to a project team
- assisting in performing such tasks as maintaining project documentation and records
- acting as the first point of contact in a "hot-line" situation by accepting incoming calls, logging calls, attempting to resolve simple problems and following established procedures for more difficult problems
- tracking project change requests
- maintaining and updating relevant project information in manual and/or electronic files; project information might include such things as project activity schedule, status reports, correspondence
- communicating with project management a on administrative matters related to the project
- assisting in the preparation and coordination of documentation in response to scheduled and unscheduled reports, returns and observations to update management of project progress
- receiving incoming mail (both hard copy and email), prioritizes, assesses urgency, sets deadlines
- developing/maintaining bring forward (BF) and other control systems for action items
- researching and locating background information, analyzes, extracts relevant information and writes summaries; and
- maintaining and tracking financial transactions, enters commitments and expenditures into the projects financial budget
13. Project administrator flexible grid
13. Levels of expertise
Senior: Minimum 90 pts
Intermediate: Minimum 70 pts
Junior: Minimum 55 pts
13. Education
College or CEGEP diploma/certificate: 30 pts
High school diploma: 20 pts
13. Professional certification
Relevant professional certification: 15 pts
13. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—25 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—50 pts
≥10 yrs: 120 + months—60 pts
3.2 Project manager
The required services may include, but are not limited to the following:
- planning and coordinating project management activities including financial, planning and contracting aspects
- planning and organizing a project management office
- giving briefings on progress and concerns of project
- coordinating and preparing documentation in response to scheduled and unscheduled reports, returns and observations to update management on project progress
- planning and coordinating the activities of project personnel, internal customers, contractors and other support providers
- preparing formal work breakdown structure and compliance charts
- producing draft plans and sections for incorporation into the project implementation plan
- preparing draft evaluation plans, criteria and evaluation schedules
- developing, planning, analyzing, evaluating and prioritizing deliverables and requirements
- defining and documenting development team objectives
- determining and obtaining budgetary requirements, composition, roles, responsibilities and terms of reference for the team
- planning, directing and controlling the activities of a project team within scheduled time and cost parameters
- monitoring the design, implementation and operations start up of the project against established goals, objectives and milestones
- reporting progress of the project on an ongoing basis and at scheduled points in the life cycle
- meeting with stakeholders and other project managers and stating problems in a form capable of being solved
- preparing plans, charts, tables and diagrams to assist in analyzing or displaying problems
- working with a variety of project management tools
- formulating and managing project plans by defining deliverables, identifying key milestones, reviewing project progress, and engaging in ongoing risk management
- coordinating and directing project team(s) in order to meet project objectives for content, quality, costs, and schedules
- ensuring management staff is provided with timely and accurate project information and status updates
- developing project control and reporting procedures and managing changes in operational plan
- conducting post project reviews/lessons learned
- contributing to the organization's strategic and business planning initiatives (for example, identifying strategic goals and objectives and implementing initiatives to achieve them, policy development, standards development and program review)
- assuming leadership at the appropriate phases of planning, action, and evaluation
- recognizing and taking action on opportunities to combine professional resources through partnering arrangements (for example, multi-disciplinary practices)
- contributing to development of organizational vision and mission; and
- coordinates, drafts and prepares for signature formal project documents and reports
14. Project manager consultant flexible grid
14. Levels of expertise
Senior: Minimum 100 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
14. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
14. Professional certification
Relevant professional certification: 15 pts
14. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—15 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
3.3 Project leader/executive
The required services may include, but are not limited to the following:
- assessing the organization's capacity/capability to undertake and successfully deliver a project in the context of the overall program or portfolio program or portfolio priorities through strategic planning
- advising senior management on a range of issues affecting the organization's ability to achieve the project's business objectives
- assisting in the prioritization and assignment of projects within the program/portfolio
- managing several senior project managers, each responsible for an element of the project/program/portfolio and it's associated team (for example project and financial management)
- meeting with organizational executives to ensure all organizational (internal and external) stakeholders are committed to moving forward on the project (for example opportunity evaluation)
- formulating statements of problems; establishing procedures for the development and implementation of significant, new or modified project, program or portfolio elements to solve these problems, and obtaining approval thereof
- managing the implementation of a project/program/portfolio to identify, analyze, plan, track and control progress on a continuous basis
- making recommendations and providing advice for improvements and assisting in developing solutions and implementing recommendations (for example policy development and standards development)
- preparing and presenting findings, status and other relevant matters
- overseeing the development of a Project Business Case (for example business planning and program review)
- managing program changes in accordance with the change management process
- motivating the team to ensure commitment to the program's objectives specifying the general requirements of the project
- developing project alternatives and identifying their administrative, economic, and technical feasibility and practicality associated policy and organizational change requirements
- planning, directing, and controlling the activities of a project team within scheduled time and cost parameters
- producing overall project plans and obtaining approval of preliminary analysis
- updating and providing briefings to upper management on progress and concerns of the project
15. Project leader/executive flexible grid
15. Levels of expertise
Senior: Minimum 100 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
15. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
15. Professional certification
Relevant professional certification: 15 pts
15. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
3.4 Project planner
The required services may include, but are not limited to the following:
- developing and maintaining project schedules, documentation and a master schedule of all projects and resources if more than one project
- tracking the progress of the project including cost and schedule controls
- documenting issues and resolutions related to the project scheduler
- communicating verbally and in writing with the project manager and if necessary with stakeholders to input modifications to the project schedule
- communicating with the project manager and if necessary with stakeholders regarding project status and deliverables
- informing management of project status and direction
- contributing to the development and management of process and procedures used in operations; and
- documenting and managing project and financial records as appropriate
16. Project planner flexible grid
16. Levels of expertise
Senior: Minimum 90 pts
Intermediate: Minimum 70 pts
Junior: Minimum 55 pts
16. Education
College or CEGEP diploma/certificate: 30 pts
High school diploma: 20 pts
16. Professional certification
Relevant professional certification: 15 pts
16. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—25 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—50 pts
≥10 yrs: 120 + months—60 pts
3.5 Quality assurance/management specialist
The required services may include, but are not limited to the following:
- developing, deploying and evaluating policies, procedures, standards, initiatives, metrics, forms and tools for the quality management system
- verifying and confirming if the quality management system's process assets (policies, procedures and standards) are being adhered to
- leading process improvement initiatives, and facilitating/coaching teams which are performing process improvement initiatives
- managing and monitoring all aspects of the quality management system
- conducting conformance audits of the quality management system. Reporting results and recommending appropriate corrective actions to deal with the non-conformances
- tracking and reporting on the implementation of corrective actions. Confirming that corrective actions effectively addressed the root-causes of the non-conformances
- contributing to the development and implementation of an integrated approach to quality, risk and performance management for the organization
- providing leadership and support to the design, implementation and evaluation of performance/quality measurements of clients products/services (program assessment/ranking and reporting, performance measurement capacity building, business performance/excellence)
- using multiple quality management methodologies and tools to address the organization's business needs (measurement and management of organizational performance)
- developing process management by application of continuous improvement methodology
- preparing reports concerning the capabilities, strengths and weaknesses of the quality management systems for internal or external publication which could be communicated to project management team through oral or written presentations (basic statistical analysis techniques, questionnaire design and survey analysis. Ability to influence others, at all levels in the organization); and
- liaising with and interviewing quality management specialists from other organizations
3.6 Risk management specialist
The required services may include, but are not limited to the following:
- conducting risk assessments and evaluating potential risk and losses
- identifying project and procurement risks
- reviewing and auditing claims
- recommending alternative solutions, methodologies and strategies for risk mitigation and management
- assisting in prioritization and assignment of risks
- assisting in the development and/or implementation of risk management plans
- developing and managing the implementation of risk management plans (safety programs) to identify, analyze, plan, track, evaluate and control project risks on a continuous basis throughout the project life cycle
- coaching, mentoring and training project teams in risk mitigation techniques
- developing and implementing business continuity plans
- developing crisis and emergency communication and/or management planning strategies
- reviewing the organization's insurance and risk management programs and making recommendations regarding coverage improvements, administration, loss control and financing mechanisms
- providing leadership and support to the design, implementation and evaluation of clients products/services performance measures, risk management and risk mitigation strategies
- documenting process improvements
- preparing reports for internal or external publication (corporate services, policy, communications)
- liaising with and interviewing stakeholders, as required, to obtain, clarify and exchange information, in-order to co-ordinate and manage the risk assessment process
- identifying, confirming and documenting the risk tolerance for the process, project, program, or strategic risk and using this tolerance to guide all analysis, assessment and recommendations undertaken or produced
- identifying, confirming and documenting the objectives and priorities specific to the process, project, program or strategic direction being assessed, feasibility studies
- identifying relevant risks and opportunities (including, but not limited to, economic, political, operational, legal, reputation, technical, organizational, accounting, banking and social risks) that threaten the objectives and priorities
- utilizing both quantitative and qualitative techniques, as appropriate, to assess the likelihood that a risk event will occur; and/or the impact if the risk event occurs
- recommending a ranked-order for risks and opportunities identified
- recommending and documenting suggested Risk Responses necessary to manage the likelihood and/or impact of the identified risks
- performing control risk assessments and analysis, which may include statistical sampling and analysis of existing controls
- assisting with the on-going monitoring of risk and assisting with the implementation of risk response/mitigation strategies
- preparing draft and finalized risk assessments, briefing notes, presentations and papers related to risk management, and developing and updating risk management plans; and
- providing advice with respect to risk management best practices and providing guidance and direction to assist in managing risk
3.7 Procurement specialist
The required services may include, but are not limited to the following:
- planning and coordinating procurement activities including financial estimates, business requirements and contracting options (project procurement management, cost and estimate management, sole source versus RFP process,)
- providing briefings on progress and concerns of procurement (contract process management)
- planning, coordinating, preparing and controlling documentation for procurement plan and process, depending on method of procurement
- planning and coordinating the activities of project contractors and other support providers (procurement integration in project management)
- preparing, reviewing and/or finalizing statement of work for potential procurement
- preparing draft selection methodologies, evaluation plans, evaluation criteria (mandatory and point rated) and evaluation schedules for procurement
- developing, planning, analyzing, evaluating and prioritizing deliverables and requirements (bid evaluation)
- monitoring the implementation and operations of the contract against established goals, objectives and milestones
- reporting progress of the contract on an ongoing basis and at scheduled points in the lifecycle
- identifying potential problems and propose solutions
- ensuring management staff is provided with timely and accurate project information and status updates
- developing and implementing procurement control, monitoring of system contract delivery and continuing service delivery and reporting procedures and managing changes
- conducting post procurement reviews and contractor evaluations/lessons learned
- leading or participating in negotiations and developing procurement process and/or business process maps
- development of a procurement strategy—for the acquisition of a product or service—that lays out a mechanism to engage with industry and conduct a competition and procurement in line with legislative requirements and organizational policies
- production of evaluation reports and procurement recommendations for internal stakeholders and sign-off authorities
17. Procurement specialist flexible grid
17. Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 70 pts
Junior: Minimum 50 pts
17. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
High school diploma: 20 pts
17. Professional certification
Relevant professional certification: 15 pts
17. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—15 pts
≥2 yrs and <4 yrs: 24 to 47 months—25 pts
≥4 yrs and <6 yrs: 48 to 71 months—35 pts
≥6 yrs and <8 yrs: 72 to 95 months—45 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
3.8 Financial specialist
The required services may include, but are not limited to the following:
- planning and coordinating financial management activities including financial estimates and business requirements
- evaluating financial management procedures
- conducting cost benefit analysis and life cycle costing (cost and estimate management)
- developing business plans
- developing models to carry out cost analysis of the resources required to perform specific inspections related to a project (project management)
- performing risk analysis
- determining the resources required for implementation of projects such as acquisition costs, operation and maintenance costs and both recurring and non-recurring costs
- assisting in developing costs for specific activities such as: direct project costs, project support overhead, corporate and administrative (C&A) overhead, costs of products and services, and other related costs (Financial accounting)
- planning, acquiring, and controlling the use of funds so as to meet the goals of an organization and maximize its value (Procurement integration in project management, contract process management)
- identifying an organization's financial and non-financial objectives so as to improve its performance, determining whether those objectives are being effectively achieved
- developing and modifying business cases and financial plans for the future
3.9 project monitor
the required services may include, but are not limited to the following:
- following-up on projects, major Crown projects and/or sensitive or complex project initiatives, where Canada requires a third party opinion
- assisting project management professionals in project monitoring and coordination
- providing administrative and technical support as required to the project team
- participating in meetings with project management professionals and other stakeholders (internal and external) to ensure project is progressing, project goals are being met and expected results are being achieved
- ensuring project and contract activities, deliverables, milestones, timelines and financial commitments are tracked and commitments are being fulfilled
- communicating and coordinating meetings with project management professionals and other executive and customer stakeholders on matters related to the project
- performing a liaison role amongst all project management, executives and customer stakeholders
- preparing monthly, quarterly, yearly financial and project reports and other project monitoring reports to management and executives; and
- preparing annual reports, project progress reports, results achieved reports, lesson learned documentation and recommendations for improvement documentation at the executive level
18. Project monitor flexible grid
18. Levels of expertise
Senior: Minimum 60 pts
Intermediate: Minimum 50 pts
Junior: Minimum 30 pts
18. Education
College or CEGEP diploma/certificate: 25 pts
High school diploma: 20 pts
18. Relevant experience in consultant category
≥1 yrs and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—25 pts
≥4 yrs and <6 yrs: 48 to 71 months—35 pts
≥6 yrs and <8 yrs: 72 to 95 months—40 pts
≥8 yrs and <10 yrs: 96 to 119 months—45 pts
≥10 yrs: 120 + months—50 pts
3.10 Technical writer
The required services may include, but are not limited to the following:
- analyzing material, such as specifications (technical statement of work/requirement), notes, drawings, writing manuals, user guides and other documents to explain the requirement clearly and concisely
- modifying, validating and compiling documents such as technical publications in general, specifications, equipment and system data lists, drawings etc.
- gathering information, analyzing the subject and the audience, and producing clear documentation
- studying existing material and interviewing stakeholders
- creating accurate, complete and concise documentation to communicate the needs of the requirement
- assimilating and conveying technical material in a concise, effective manner
- following governmental publishing guidelines
- reviewing documents, drawings and associated data for conformance to established standards
- planning, researching and writing manuals, specifications and other non-journalistic articles
- design the layout of the documents/manuals
- uses word-processing, desk-top publishing and graphics software packages to produce final camera ready copy
3.11 Communications consultant
The required services may include, but are not limited to the following:
- planning, researching, modifying, assisting, writing and/or reviewing memos, scripts, plays, essays, speeches, manuals and other non-journalistic articles with conformance to established standards
- developing and implementing strategic communication plans in geographically dispersed organizations going through an organizational transformation (change management)
- providing communications consultation advice to support strategic communications initiatives and strategies
- creating communications support materials
- developing and implementing creative communication and information products using a variety of tools, techniques and media and selecting an appropriate medium to convey information, ideas, and results
- developing and implementing communication strategies and plans
- expressing and exchanging information in a clear and concise manner
- ensuring information is communicated to the appropriate people in a timely manner
- preparing reports for specific purposes using clear, communicative, and professional language (for example, audit reports, management letters, consulting reports, financial reports)
- ensuring communications are clearly understood by encouraging and listening to feedback both internally and externally in the organization
- structuring external communications to project an appropriate corporate image
- ensuring confidentiality with respect to organizational or client information and data
- determine target audiences in order to better develop messages
- identify and determine communications impediments and barriers
- provide advice on matters relating to policy/program development approaches or options and communications planning alternatives (internal or external)
- researching, developing and implementing communications strategies involving social media and related content (that is blogs, microblogs, wikis, crowdsourcing, content communities, social networks, etc.)
- provide support and assist communicators in using social media channels to complement traditional channels
- providing suggestions on cost-cutting measures in the communications process
4. Real property project management services class
Note
Services relating to real property fall under the umbrella of services offered to other government departments by Public Services and Procurement Canada (PSPC) in its role as common service agency, as defined in the PSPC Act (see section 5 and subsection 6(f) for further information). It is therefore strongly recommended that PSPC's Real Property Branch be consulted before proceeding with any requirements that fall under Class 4: Project management for real property.
Real property project management services stream flexible grid
This flexible grid applies to all consultant categories of the real property project management services stream, unless otherwise specified.
19. Real property project management services class flexible grid
19. Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 70 pts
Junior: Minimum 50 pts
19. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
19. Professional certification
Relevant professional certification: 15 pts
19. Relevant experience in consultant category
≥1 yr and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—25 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—50 pts
≥10 yrs: 120 + months—60 pts
4.1 Project administrator for real property
The required services may include, but are not limited to the following:
- assisting project team in management activities including financial, planning and contracting aspects
- providing financial administrative support to suit requirements
- assisting with security clearance process
- establishing project administration procedures
- providing administrative and technical support of a clerical nature as required to a project team; developing document and records management system and control process for project teams; receiving incoming mail (both hard copy and email), prioritizes and assesses urgency of mail and sets deadlines
- acting as the first point of contact in a "hot-line" situation by accepting incoming calls, logging calls, attempting to resolve simple problems and following established procedures for more difficult problems
- participating at project meetings, preparing/distributing minutes and records of decision
- providing comprehensive project planning and monitoring, reporting using project plan format
- maintaining and updating relevant project information in manual and/or electronic files; project information might include such things as project activity schedule, status reports, correspondence
- communicating with project management on administrative matters related to the project
- assisting with the review of project requirements with specialists, other jurisdictional authorities and stakeholders
- assisting in the preparation and coordination of documentation in response to scheduled and unscheduled reports to update management of project progress; providing technical writing support for written reports and presentation decks
- assisting in managing request for information (RFI) procedures
- providing support to tendering and contracting processes as requested; supporting start-up construction process (preparation and meeting) by assisting in managing construction logistics: forecast, coordinate work, avoid disruptions to occupants
- providing support in the preparation of timely and accurate contemplated change notices (CCN's) and change orders (CO's) for approval, tracking and communications
- supporting post-construction services and post-construction evaluations
20. Project administrator for real property flexible grid
20.Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 70 pts
Junior: Minimum 50 pts
20.Education
College or CEGEP Diploma / Certificate: 35 pts
High school diploma: 25 pts
20.professional certification
Relevant professional certification: 15 pts
20.Relevant experience in consultant category
≥1 yr and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—25 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—50 pts
≥10 yrs: 120 + months—60 pts
4.2 Project manager for real property
The required services may include, but are not limited to the following:
Part A
- 1. Developing project scope, requirement documents, statement of work, participating in client discussions, analysis of functional and operational requirements of the client
- 2. Preparation of project approval documents (for example business cases, feasibility studies, Treasury Board submissions) required for funding or project approval
- 3. Planning and coordinating the activities of project personnel, contractors or other support providers, including the preparation of preliminary time schedules for project design and implementation; and
- 4. Managing architectural/engineering and associated specialists teams, reviewing project costs and resolving variances with predetermined budgets by recommending action and resolving conflicts
Part B
- 5. Planning, directing and coordinating a project management office and its activities within time and cost parameters
- 6. Preparing formal work breakdown structure and compliance charts
- 7. Producing draft plans and sections for incorporation into project plans
- 8. Contributing to the organization's strategic and business planning initiatives (for example, identifying strategic goals and implementing initiatives to achieve them (such as through policy development, standards development and program review)
- 9. Recognizing and taking action on opportunities to combine professional resources through partnering arrangements (for example, multi-disciplinary practices)
- 10. Planning facilitation workshops that address strategic planning, teambuilding, positive-centred learning or conflict management, conducting stakeholder interviews. Preparing workshop material, facilitating the workshop, and on-going partnering process management
- 11. Preparing or managing of project documents, such as project charter or plan, client statement of work, investment analysis report, feasibility study, terms of reference, value engineering, lifecycle analysis, commissioning plan or lessons learned
- 12. Establishing and reviewing project and construction implementation strategies including, lump sum, phased, construction management, design-build and public-private partnerships
- 13. Coordinating consultants retained separately to ensure an integrated design (for example, geotechnical, seismic and environmental designs, functional program and fit-up/office planning)
- 14. Briefing consultants and contractors on roles, responsibilities and guidelines for contract administration and on-site behavior
- 15. Developing an updated project plan, noting constraints, assumptions, inclusions and exclusions after review with stakeholders
- 16. Coordinating Value Engineering exercises or other strategies aimed at integrated design solutions and cost management; ensuring the review and implementation of outcomes from these processes
- 17. Maintaining the design change management process that records changes to the scope of work
- 18. Monitoring the design, implementation and operations of the project against established goals
- 19. Reporting progress of the project on an ongoing basis
- 20. Assisting in the preparation of recommendations to engage or commission consultants, preparing consultant RFP documents and reviewing and evaluating consultant proposals
- 21. Reviewing monthly progress claims from consultants for compliance with consultant agreements and recommending payments
- 22. Analyzing project schedules including contractor or consultant deliverables and determining whether corrective action is required to meet deadlines
- 23. Attending construction site meetings, providing input on interpretation of contract plans and specifications while ensuring that consultants or contractors fulfill their responsibilities under their respective agreements
- 24. Preparing plans, charts, tables and diagrams to assist in analyzing or displaying problems
- 25. Managing and planning moves, including furniture coordination, cabling and signage procurement and verification
- 26. Coordinating and preparing documentation in response to scheduled and unscheduled reports, returns and observations to update management on project progress
- 27. At substantial completion, participating in inspections or acceptance boards: inspecting the work, evaluating amounts withheld due to deficiencies, accepting the work on behalf of client, recommending issuance of the interim certificate and payment to the contractor
- 28. Incorporating final reports into the project plan, including details of outstanding issues, warranties and obligations of consultants or contractors, posting project reviews and lessons learned
- 29. Ensuring that deficiencies and incomplete work are identified, managed, corrected and accepted as complete promptly; recommending issuance of final completion certificate; and
- 30. Developing and maintaining various systems for the management and control of the project in a manner compatible with client standards and guidelines. This includes financial, approval tracking, change management, communications, and security protocol for project staff and records management system
21. Project manager for real property flexible grid
21. Levels of expertise
Senior: Minimum 100 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
21. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
21. Professional certification
Relevant professional certification: 15 pts
21. Relevant experience in consultant category
≥1 yr and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
4.3 Project leader for real property
The required services may include, but are not limited to the following:
- assessing the organization's capability to undertake and successfully deliver a project in the context of the overall program or portfolio priorities through strategic planning
- specifying the general requirements of the project: developing, verifying and gaining acceptance of the project scope, budget, schedule and scope change control
- assisting in the prioritization and assignment of projects within a larger program or portfolio of projects
- managing several senior project managers, each responsible for an element of the project or program or portfolio and its associated team (for example project and financial management)
- identifying and assigning project roles, responsibilities and reporting relationships, developing work plans, ensuring adequate human resources, and developing a productive team environment
- providing advice and leadership in the development and assessment of potential options on project development, recommending a preferred option and developing an implementation strategy through the preparation of a business case or feasibility study
- meeting, negotiating and gaining support from internal and external organizational stakeholders (for example senior government executives, private-sector interests, municipal interests, community groups, etc.)
- developing project alternatives and identifying their administrative, organizational, economic, or technical feasibility
- assisting in obtaining required project approvals from relevant stakeholders (internal approval, zoning, heritage, etc.) including the review and interpretation of municipal by-laws
- undertaking due diligence activities for the acquisition or disposal of property (for example highest & best use studies, site selection studies)
- developing real property master plans, detailed site development plans or land use plans analysing development initiatives (for example transportation or servicing studies, analysis of traffic, parking, pedestrian activity, transportation demand management or other urban planning issues)
- preparing offer call documents to be used in property acquisition or disposal
- examining and making recommendations concerning land title issues
- identifying, obtaining and managing environmental approvals, permits or licenses
- managing the implementation of a project or program to identify, analyze, plan, track and control progress on a continuous basis
- reviewing and accepting (or requesting changes to) the overall planning, design development and implementation process, including feasibility, environmental, infrastructure, conceptual designs, the associated class of cost estimate, project scheduling project changes, issues management and approval documents
- preparing life-cycle cost estimates using the discounted cash-flow method and sensitivity analysis
- managing program changes in accordance with the change management process
- developing risk management plans
- managing safety as an integrated part of the construction project following accountability frameworks and documentation to ensure consistency of practice and due diligence
- developing a communications plan that outlines the claims resolution process
- developing a communications plan, press releases and questions and answers to media lines of inquiry
- assisting in organizing media events or building tours for the public or senior management; and
- producing camera-ready graphics of communication material or information panels for on-site exposition
22. Project leader for real property flexible grid
22. Levels of expertise
Senior: Minimum 100 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
22. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
22. Professional certification
Relevant professional certification: 15 pts
22. Relevant experience in consultant category
≥1 yr and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—35 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
4.4 Project planner for real property
The required services may include, but are not limited to the following:
Part A
- 1. Identifying project activities and creating and maintaining the project schedule, establishing a time control system, monitoring progress (including cost and schedule controls) and responding to variances
- 2. Formulating and maintaining master schedule of all activities and resources by defining deliverables, identifying key milestones and deadlines, reviewing project progress, and engaging in ongoing risk management. Identify (seasonal, site or client) specific impacts on timelines, timelines for work processes and approval periods to master schedule
- 3. Developing detailed cash flows as the project progresses to illustrate the sequencing of work and the inter-related activities; and
- 4. Communicating verbally and in writing with the project manager and with stakeholders to input modifications to the project schedule or the project work breakdown structure
Part B
- 5. Visiting the site and providing timely input to update the master schedule plan
- 6. Preparing an optimized project schedule, using critical path methodology, to identify measures to shorten total project duration
- 7. Reviewing and monitoring overall project schedule on a regular basis using information provided from the project team; mitigate schedule delays as required
- 8. Maintaining schedule tracking and change management records
- 9. Documenting issues and resolutions related to the project schedule
- 10. Communicating with the project manager, management team or stakeholders regarding project status and deliverables using logic diagrams, bar charts and narrative reports; and
- 11. Contributing to the development and management of process and procedures used in operations
4.5 Financial/cost specialist for real property
The required services may include, but are not limited to the following:
Part A
- 1. Preparing a cost and cash flow estimate (for example, identifying the resources, levels of effort and related costs) required for the project
- 2. Forecasting costs for specific activities such as: direct project costs, project support overhead, corporate or administrative overhead, costs of products and services, leasing costs
- 3. Assisting with cost control using problem solving techniques such as life-cycle analysis, value engineering, risk analysis or early estimation (elemental cost analysis)
- 4. Analyzing trends in the real estate or construction markets and forecasting the impact of such trends on project costs
- 5. Monitoring actual or expected costs against previously budgeted costs and preparing variance analysis (for example, analyzing and reporting on costs to complete projects and actions to be taken to stay on budget including the state of risk allowances, reserves or contingencies)
- 6. Preparing discounted cash-flow analysis including sensitivity analysis
- 7. Preparing value-for-money calculations using Monte Carlo simulation
- 8. Preparing historic or pro forma financial statement or ratio analysis (based on financial, employment, spatial or other data); and
- 9. Providing a review of a financial analysis prepared by a different party
Part B
- 10. Evaluating financial management procedures
- 11. Reviewing submissions prepared by consultants or contractors relevant to financial activities
- 12. Developing business plans or financial plans
- 13. Providing input to update the master (baseline) cost plan through:
- Site inspections
- Assessing the project design and budgets
- Ensuring a common understanding of all contingencies or allowances; and
- Comparing and reconciling previous project budgets with the current budget
- 14. Providing approved budget, forecast, variances, actuals, billings, payments
- 15. Assisting with cost planning including:
- Participating in cost planning of project options and "what if" scenarios
- Providing advice on cost planning in order to coordinate ongoing project procurement activities with information within the organization's financial system
- Identifying and quantifying potential risks and making contingency recommendations in order to minimize negative cost impacts; and
- Identifying, forecasting and analyzing project related risks focusing on the presentation, documentation and use of risk allowances or risk reserves or general contingencies
- 16. Developing a detailed worksheet of sub-project annual funding, forecasts, value of work done over the life of the project
- 17. Reviewing and monitoring overall project budget on a regular basis using information provided from the project team
- 18. Highlighting variances and possible mitigation strategies to bring project costs back into budget
- 19. Providing regular reports of project cash flow, including forecasted requirements on an as-required basis; and
- 20. Evaluating or applying governmental or industry (that is generally accepted accounting principles) methods in financial decision making as they relate to real property
23. Financial/cost specialist for real property flexible grid
23. Levels of expertise
Senior: Minimum 100 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
23. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
23. Professional certification
Relevant professional certification: 20 pts
23. Relevant experience in consultant category
≥1 yr and <2 yrs: 12 to 23 months—10 pts
≥2 yrs and <4 yrs: 24 to 47 months—20 pts
≥4 yrs and <6 yrs: 48 to 71 months—30 pts
≥6 yrs and <8 yrs: 72 to 95 months—45 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
4.6 Portfolio planner for real property
The required services may include, but are not limited to the following:
- analysis of external economic, land use and real estate market trends (environmental trends)
- examine and interpret the local and community policies, plans and by-laws
- identifying the impact of anticipated environmental trends on an organization's real estate portfolio
- developing building or space accommodation standards for an organization
- developing organizational policies concerning the use of real property
- identifying future space requirements of an organization and analyzing alternative solutions to meet such requirements
- preparing profiles of existing building or portfolio condition, performance and utilization
- identifying any potential problems a real estate portfolio presents in meeting organizational goals (for example, strengths/ weaknesses/ opportunities/threats analysis)
- comparing the performance of a portfolio or real property organization with its past performance, private-sector industry or government comparables
- developing real property strategies to meet the organization's goals, accommodation requirements or real property "custodial" responsibilities
- developing strategies to rationalize or dispose of a group of real property
- prioritizing numerous real property projects (for example, maintenance, renovation / retrofit, tenant improvement, disposal, acquisition) in keeping with an organization's strategic goals and abilities
- preparing real estate development strategies and real property master plans
- preparing land use studies analyzing development initiatives or opportunities (for example, examining transportation and servicing issues); and
- developing a communications plan to public and media lines of inquiry
24. Portfolio planner for real property flexible grid
24. Levels of expertise
Senior: Minimum 100 pts
Intermediate: Minimum 80 pts
Junior: Minimum 65 pts
24. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 25 pts
24. Professional certification
Relevant professional certification: 15 pts
24. Relevant experience in consultant category
≥1 yr and <2 yrs: 12 to 23 months—15 pts
≥2 yrs and <4 yrs: 24 to 47 months—25 pts
≥4 yrs and <6 yrs: 48 to 71 months—35 pts
≥6 yrs and <8 yrs: 72 to 95 months—45 pts
≥8 yrs and <10 yrs: 96 to 119 months—55 pts
≥10 yrs: 120 + months—65 pts
4.7 Claims analyst
The required services may include, but are not limited to the following:
- reviewing and analyzing project background data and reports with respect to contract issues, that is claims, change orders, schedule reports, delays analysis, disputed issues, etc.
- providing a complete detailed analysis of the monthly project schedule submissions commencing at the beginning of the project construction
- reviewing contractors as built critical path schedule and compare to the original baseline plan/schedule
- analyzing where schedule delays occurred and define critical/prime issues and causes (delay events) affecting the end date; impact of extension of time; identify concurrent delays
- providing a detailed project delay analysis
- identifying causes, circumstances and responsibilities (that is contractor, consultant, PSPC) leading to delays and potential claims
- completing a change order analysis, including a review of contemplated change notices (CCN) and change orders (CO). Include a history of each CO and identify if delays were caused, the extent and impacts on the end date
- establishing costs incurred by the Crown as a result of contractor-caused delays
- analyzing delay impact and associated costs resulting from the cumulative effect of numerous change orders
- assisting the project manager in determining why a contractor is claiming for additional costs that have not been covered by change orders; and
- providing support in preparation for potential mediation
5. Technical, engineering and maintenance services stream
25. Technical, engineering and maintenance services stream flexible grid
This flexible grid is applied to all consultant categories of the technical, engineering and maintenance services stream, unless otherwise specified.
Technical, engineering and maintenance services stream flexible grid
25. Levels of expertise
Senior: Minimum 70 pts
Intermediate: Minimum 50 pts
Junior: Minimum 40 pts
25. Education
University (PhD, Graduate, Undergraduate, degree): 35 pts
College or CEGEP diploma/certificate: 30 pts
High School: 15 pts
25. Professional certification
Relevant professional certification: 10 pts
25. Relevant experience in consultant category
>1 yr and <2 yrs: 12 to 23 months—10 pts
>2 yrs and <4 yrs: 24 to 47 months—25 pts
>4 yrs and <6 yrs: 48 to 71 months—35 pts
>6 yrs and <8 yrs: 72 to 95 months—45 pts
>8 yrs and <10 yrs: 96 to 119 months—55 pts
>10 yrs: 120 + months—65 pts
5.1 Draftsperson/illustrator
The required services may include, but are not limited to the following:
- producing engineering drawings
- producing data lists
- producing illustrated parts breakdown and parts lists
- preparing document illustrations
- preparing computer aided design
5.2 Technician
The required services may include, but are not limited to the following:
- performing machinist services such as milling, turning, grinding, and fabrication on manually and/or computer controlled machines
- performing metal manipulation and welding services involving oxy-acetylene, metal inert gas (MIG), tungsten inert gas (TIG) and/or special metal welding techniques
- performing vehicle mechanic and/or technician services involved in the servicing and repair of vehicle systems and subsystems
- performing electrician and/or electrical technician services associated with the servicing and repair of vehicle and communications systems within the vehicle
- performing optical, and/or optronic servicing and repair of vehicle and communications systems within the vehicle
- performing electronic technician services associated with the servicing and repair of vehicle and communications systems within the vehicle
- performing installation and operation of test sensors and programmable data recorders used in conjunction with equipment testing
- performing optical data acquisition technical services including film and digital photo services, normal and high speed video, and/or x-ray photography
5.3 Engineering graduate
The required services encompass all electronic, electrical, optical, mechanical, structural and materiel systems which may include but are not necessarily limited to the following, while under the supervision of a licensed professional engineer:
- preparing specifications for and carrying out the integration of systems and equipment
- conducting technical studies to produce technical options, validate and assess options, assess technical risks and evaluate designs
- developing design and prototype engineering solutions to technical problems
- maintaining and updating unsatisfactory condition report (UCR) and technical failure report (TFR) data bases. Researching, evaluating and responding to UCR/TFRs in conjunction with field support representatives
- producing draft specifications of systems, sub-systems, equipment, interfaces or ancillaries
- tailoring military or commercial standards, specifications or practices for incorporation into system specifications
- producing draft technical evaluation plans and evaluation standards
- generating and/or evaluating test plans, procedures and reports
- conducting specialized electromagnetic compatibility (EMC) studies, producing acceptable EMC standards and test procedures and evaluating EMC / electromagnetic interference (EMI) test results
- designing programmable data acquisition, test sensors and recorders used in conjunction with equipment testing
- developing simulation and analytical models and utilizing the models for system and sub-system development and assessment
- preparing airworthiness certification management plans
- managing the planning, coordination, documentation and engineering efforts connected with the airworthiness certification of modifications to air systems
- proposing and/or analyzing engineering change proposals, estimating costs/risks and making recommendations
- preparing budgetary estimates for the completion of technical programs
- preparing space and weight budgets for installations, assessing proposed designs, evaluating prototypes and developing acceptance tests for user hand over
- preparing drawings, data packages and systems manuals
- preparing interface standards and integration plans for the utilization of current and new systems/equipment
- reviewing and making recommendations on work proposals
- participating in planning meetings and technical reviews relating to the design, application management and support of software sub-systems
- designing, testing and modifying hardware interfaces to digital computers. Confirming the correct functioning of hardware/software interfaces
- preparing specifications and statements of work for the procurement of systems
- developing quality assurance and configuration management plans and practices
- conducting materiel acquisition and support process and sub-process assessments and re-engineering
- tracking, correcting and recording system and equipment configuration status and/or conformance
- preparing business cases, that is cost/benefit analysis
- developing and assessing maintenance strategies, plans and support requirements
- providing equipment project management services; developing environmental protection standards, practices or policies
- preparing and reviewing instructions and procedures regarding the appropriate handling, clean-up, protective clothing and safety measures to deal with hazardous materials. Developing or obtaining specifications such as material safety data sheets for hazardous materials that are new to the project
- conducting environmental or hazardous material assessments of equipment and systems. Assessing the toxicological impact of materials. Investigating alternate non-hazardous options
- conducting system integration analyses on the organization and processes involved the introduction of and provision of ongoing support to vehicle and (or) communication systems
- conducting a detailed derivation of integrated logistic system requirements for vehicle and communication systems within the vehicle and planning for the ongoing support to those systems
- planning the conduct of, providing technical guidance to and conducting statistical analysis of reliability, availability, maintainability and dependability tests of vehicle and communication systems within the vehicle
- managing the planning, coordination, documentation and engineering efforts connected with the configuration management of vehicle and communication systems within the vehicle
- designing, planning, implementing and modifying quality assurance programs within manufacturing, processing or distribution systems
- providing human factors engineering (ergonomics) services (physical and cognitive)
- conducting the human factors engineering process such as planning, analysis, design, test and evaluation, fundamentals and facilities of various environmental systems
- conduct reviews of structural designs to ensure compliance with appropriate specifications, standards and guidelines
- perform structural engineering analyses in the area of traditional stress analysis, preliminary design, finite element analysis, damage tolerance assessments, loads derivation, structural dynamic response and/or fracture mechanics analysis
- preparing design documentation in support of structural engineering services, including draft stress reports, manufacturing drawings and/or design drawings
26. Engineering graduate category flexible grid
26. Levels of expertise
Senior: Minimum 120 pts
Intermediate: Minimum 90 pts
Junior: Minimum 80 pts
26. Education
University (PhD, Graduate, Undergraduate, degree): 55 pts
26. Professional certification
Relevant professional certification: 10 pts
26. Relevant experience in consultant category
>1 yr and <2 yrs: 12 to 23 months—10 pts
>2 yrs and <4 yrs: 24 to 47 months—25 pts
>4 yrs and <6 yrs: 48 to 71 months—35 pts
>6 yrs and <8 yrs: 72 to 95 months—45 pts
>8 yrs and <10 yrs: 96 to 119 months—55 pts
>10 yrs: 120 + months—65 pts
5.4 Professional engineer
Any consultant proposed for this category must be a licensed professional engineer in the applicable jurisdiction.
The required services encompass all electronic, electrical, optical, mechanical, structural and materiel systems which may include but are not necessarily limited to the following:
- preparing specifications for and carrying out the integration of systems and equipment
- conducting technical studies to produce technical options, validate and assess options, assess technical risks and evaluate designs
- developing design and prototype engineering solutions to technical problems
- maintaining and updating UCR and TFR data bases. Researching, evaluating and responding to UCR/TFRs in conjunction with field support representatives
- producing draft specifications of systems, sub-systems, equipment, interfaces or ancillaries
- tailoring military or commercial standards, specifications or practices for incorporation into system specifications
- producing draft technical evaluation plans and evaluation standards
- generating and/or evaluating test plans, procedures and reports
- conducting specialized electromagnetic compatibility (EMC) studies, producing acceptable EMC standards and test procedures and evaluating EMC / electromagnetic interference (EMI) test results
- designing programmable data acquisition, test sensors and recorders used in conjunction with equipment testing
- developing simulation and analytical models and utilizing the models for system and sub-system development and assessment
- preparing airworthiness certification management plans
- managing the planning, coordination, documentation and engineering efforts connected with the airworthiness certification of modifications to air systems
- proposing and/or analyzing engineering change proposals, estimating costs/risks and making recommendations
- preparing budgetary estimates for the completion of technical programs
- preparing space and weight budgets for installations, assessing proposed designs, evaluating prototypes and developing acceptance tests for user hand over
- preparing drawings, data packages and systems manuals
- preparing interface standards and integration plans for the utilization of current and new systems/equipment
- reviewing and making recommendations on work proposals
- participating in planning meetings and technical reviews relating to the design, application management and support of software sub-systems
- designing, testing and modifying hardware interfaces to digital computers. Confirming the correct functioning of hardware/software interfaces
- preparing specifications and statements of work for the procurement of systems
- developing quality assurance and configuration management plans and practices
- conducting materiel acquisition and support process and sub-process assessments and re-engineering
- tracking, correcting and recording system and equipment configuration status and/or conformance
- preparing business cases, that is cost/benefit analysis
- developing and assessing maintenance strategies, plans and support requirements
- providing equipment project management services; developing environmental protection standards, practices or policies
- preparing and reviewing instructions and procedures regarding the appropriate handling, clean-up, protective clothing and safety measures to deal with hazardous materials. Developing or obtaining specifications such as material Safety Data Sheets for hazardous materials that are new to the project
- conducting environmental or hazardous material assessments of equipment and systems. Assessing the toxicological impact of materials. Investigating alternate non-hazardous options
- conducting system integration analyses on the organization and processes involved the introduction of and provision of ongoing support to vehicle and (or) communication systems
- conducting a detailed derivation of integrated logistic system requirements for vehicle and communication systems within the vehicle and planning for the ongoing support to those systems
- planning the conduct of, providing technical guidance to and conducting statistical analysis of reliability, availability, maintainability and dependability tests of vehicle and communication systems within the vehicle
- managing the planning, coordination, documentation and engineering efforts connected with the configuration management of vehicle and communication systems within the vehicle
- designing, planning, implementing and modifying quality assurance programs within manufacturing, processing or distribution systems
- providing human factors engineering (ergonomics) services (physical and cognitive)
- conducting the human factors engineering process such as planning, analysis, design, test and evaluation, fundamentals and facilities of various environmental systems
- conduct reviews of structural designs to ensure compliance with appropriate specifications, standards and guidelines
- perform structural engineering analyses in the area of traditional stress analysis, preliminary design, finite element analysis, damage tolerance assessments, loads derivation, structural dynamic response and/or fracture mechanics analysis
- preparing design documentation in support of structural engineering services, including draft stress reports, manufacturing drawings and/or design drawings; and
- sign-off (stamp) for final approval of technical documentation
27. Professional engineer category flexible grid
27. Levels of expertise
Senior: Minimum 95 pts
Intermediate: Minimum 65 pts
Junior: Minimum 55 pts
27. Education
University (PhD, Graduate, Undergraduate, degree): 30 pts
27. Professional certification
Professional Engineer (P.Eng) Licence: Mandatory
Additional relevant professional certification: 10 pts
27. Relevant experience in consultant category
>1 yr and <2 yrs: 12 to 23 months—10 pts
>2 yrs and <4 yrs: 24 to 47 months—25 pts
>4 yrs and <6 yrs: 48 to 71 months—35 pts
>6 yrs and <8 yrs: 72 to 95 months—45 pts
>8 yrs and <10 yrs: 96 to 119 months—55 pts
>10 yrs: 120 + months—65 pts
5.5 Clothing technologist
The required services may include, but are not limited to the following:
- preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
- supporting the design and development of clothing
- reviewing and analysing vendors and manufacturers clothing samples and testing results for compliance with given specifications and testing standards
- establishing clothing technical databases for materiel and information management
- researching technical data to confirm accuracy and (or) currency and updating specifications, as required on these findings
- preparing statements of work for the design and purchase of prototypes and (or) samples
- investigating unsatisfactory condition reports, material authorization change requests, design change/deviation requests, requests for waiver, technical failure reports, etc. to determine their legitimacy and to make recommendations for reply
- preparing clothing displays to meet requirements for conferences, exhibitions, briefings and meetings
- converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
- recommending revision of clothing scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
- investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
- supporting preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
- evaluating prototypes and commercial products to determine suitability
- evaluating clothing against technical specifications
- preparing or revising clothing information manuals and instructor manuals
- researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for clothing
- supporting compliance of environmental regulations regarding use and disposal of clothing
- supporting clothing stock reviews and recommending disposal or reassignment
- supporting preparations of maintenance/supply/repair and overhaul procedures and update notifications
5.6 Textile technologist
The required services may include, but are not limited to the following:
- preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
- supporting the design and development of textiles
- reviewing and analysing vendors and manufacturers textile samples and testing results for compliance to given specifications and testing standards
- establishing textile technical databases for materiel and information management
- researching technical data to confirm accuracy and (or) currency and updating specifications, as required on these findings
- preparing statements of work for the design and purchase of prototypes and (or) samples
- investigating unsatisfactory condition reports, material authorization change requests, design change/deviation requests, requests for waiver, technical failure reports, etc. to determine legitimacy and make recommendations for reply
- supporting textile stock reviews and recommending disposal or reassignment
- preparing clothing and personal protection equipment displays to meet requirements for conferences, exhibitions, briefings and meetings
- converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
- recommending revision of clothing scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
- supporting preparation or revision of textile information manuals and instructor manuals
- investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
- supporting preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
- evaluating prototypes and commercial products to determine suitability
- evaluating textile against technical specifications
- supporting compliance of environmental regulations regarding use and disposal of textiles
- researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for textiles
5.7 Personal protection equipment technologist
The required services may include, but are not limited to the following:
- preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
- reviewing and analysing vendors and manufacturers personal protection equipment samples and testing results for compliance to given specifications and testing standards
- establishing personal protection equipment technical databases for materiel and information management
- preparing statements of work for the design and purchase of prototypes and (or) samples
- supporting the design and development of personal protection equipment
- investigating unsatisfactory condition reports, material authorization change requests, design change/deviation requests, requests for waiver, technical failure reports, etc. to determine legitimacy and make recommendations for reply
- converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
- supporting personal protection stock reviews and recommending disposal or reassignment
- preparing personal protection equipment displays to meet requirements for conferences, exhibitions, briefings and meetings
- recommending revision of personal protection equipment scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
- supporting preparation or revision of personal protection equipment information manuals and instructor manuals
- investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
- evaluating prototypes and commercial products to determine suitability
- supporting preparing plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
- evaluating personal protection equipment against technical specifications
- supporting compliance of environmental regulations regarding use and disposal of personal protection equipment
- supporting preparations of maintenance/supply/repair and overhaul procedures and update notifications
- researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for personal protection equipment
5.8 Nuclear/biologist/chemical personal protection technologist
The required services may include, but are not limited to the following:
- preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
- supporting the design and development of NBC personal protection equipment
- reviewing and analysing vendors and manufacturers NBC samples and testing results for compliance to given specifications and testing standards
- establishing NBC personal equipment technical databases for materiel and information management
- preparing statements of work for the design and purchase of prototypes and (or) samples
- investigating unsatisfactory condition reports, material authorization change requests, design change/deviation requests, requests for waiver, technical failure reports, etc. to determine legitimacy and make recommendations for reply
- converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
- supporting NBC personal protection equipment reviews and recommending disposal or reassignment
- preparing NBC personal protection equipment displays to meet requirements for conferences, exhibitions, briefings and meetings
- recommending of NBC personal protection equipment revision of scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
- supporting preparation or revision of NBC personal protection equipment information manuals and instructor manuals
- investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
- evaluating prototypes and commercial products to determine suitability
- supporting preparing of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
- evaluating NBC personal protection equipment against technical specifications
- supporting compliance of environmental regulations regarding use and disposal of NBC personal protective equipment
- reviewing and analysing results of periodic testing of gas masks and canisters
- monitoring gas masks repair operations to identify tooling/facility shortfalls and investigate and recommending solutions
- supporting preparing of maintenance /supply /repair and overhaul procedures and updating notifications
- researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for NBC personal protection equipment
5.9 Handwear/knitted footwear and accessories technologist
The required services may include, but are not limited to the following:
- preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
- supporting the design and development of handwear/knitted footwear
- reviewing and analysing vendors and manufacturers handwear and knitted footwear samples and testing results for compliance to given specifications and testing standards
- establishing handwear/knitted footwear and accessories technical databases for materiel and information management
- preparing statements of work for the design and purchase of prototypes and (or) samples
- investigating unsatisfactory condition reports, material authorization change requests, design change/deviation requests, requests for waiver, technical failure reports, etc. to determine legitimacy and make recommendations for reply
- supporting handwear/knitted footwear and accessories reviews and recommending disposal or reassignment
- preparing handwear/knitted footwear displays to meet requirements for conferences, exhibitions, briefings and meetings
- converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
- recommending revision of handwear/knitted footwear and accessories scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
- investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
- evaluating prototypes and commercial products to determine suitability
- support preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
- evaluating handwear/knitted footwear and accessories against technical specifications
- supporting compliance of environmental regulations regarding use and disposal of handwear/knitted footwear and accessories
- researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for handwear/knitted footwear and accessories
5.10 Footwear technologist
The required services may include, but are not limited to the following:
- preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
- supporting the design and development of footwear
- reviewing and analysing vendors and manufacturers footwear samples and testing results for compliance to given specifications and testing standards
- establishing footwear technical databases for materiel and information management
- preparing statements of work for the design and purchase of prototypes and (or) samples
- investigating unsatisfactory condition reports, material authorization change requests, design change/deviation requests, requests for waiver, technical failure reports, etc. to determine legitimacy and make recommendations for reply
- supporting footwear reviews and recommending disposal or reassignment
- preparing footwear displays to meet requirements for conferences, exhibitions, briefings and meetings
- converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
- recommending revision of footwear scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
- investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
- evaluating prototypes and commercial products to determine suitability
- supporting preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
- evaluating footwear against technical specifications
- provision of technical guidance to manufacturers during the production of prototypes that may include plant visits
- supporting compliance of environmental regulations regarding use and disposal of footwear
- researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for footwear
5.11 Pattern design, development, and sizing technologist
The required services may include, but are not limited to the following:
- creating and inputting clothing and personal protection equipment new patterns/drawings and revising existing patterns and drawings in the apparel computer aided design (CAD) system
- researching technical data to confirm accuracy and (or) currency and updating clothing and personal protection equipment pattern drawings as required
- supporting the design and development of clothing and personal protection equipment
- reviewing and analysing vendors and manufacturers clothing and personal protection equipment samples and testing results for compliance to given specifications and testing standards
- establishing clothing and personal protection equipment technical databases for materiel and information management
- preparing statements of work for the design and purchase of prototypes and (or) samples
- investigating unsatisfactory condition reports, material authorization change requests, design change/deviation requests, requests for waiver, technical failure reports, etc. to determine legitimacy and make recommendations for reply
- supporting clothing and personal protection equipment pattern and sizing reviews and recommending disposal or reassignment of patterns
- preparing clothing and personal protection equipment displays to meet requirements for conferences, exhibitions, briefings and meetings
- converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
- creating clothing and personal protection equipment scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
- supporting preparation or revision clothing and personal protection equipment information manuals and instructor manuals
- investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
- evaluating prototypes and commercial products to determine suitability
- supporting preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
- evaluating clothing and personal protection equipment against patterns
- supporting compliance of environmental regulations regarding use and disposal of clothing and personal protection equipment
- creating clothing and personal protection equipment pattern markers for manufacturers and for evaluation of fabric usage estimates
- fabricating prototypes/samples for confirmation of patterns, assembly procedures and upgrading purposes
- researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for clothing and personal protection equipment
5.12 Clothing and personal protection equipment design and prototyping technologist
The required services may include, but are not limited to the following:
- designing, developing and fabricating clothing, personal protection equipment and load carriage prototypes for design acceptance and specification preparation
- evaluating clothing and personal protection equipment prototypes from industry to determine construction characteristics and to determine suitability
- fabricating clothing and personal protection equipment prototypes to test patterns prior to computerized grading/sizing
- supporting evaluation of vendors and manufacturers clothing and personal protection equipment samples for compliance with specified measurements and construction methods
- supporting maintenance of specialized equipment used in the construction/fabrication of clothing and personal protection equipment
5.13 Badges, insignia/ceremonial accoutrements technologist
The required services may include, but are not limited to the following:
- preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
- supporting the design and development of badges/insignia/ceremonial accoutrements
- reviewing and analysing vendors and manufacturers badges, insignia and ceremonial accoutrements samples and testing results for compliance to given specifications and testing standards
- establishing badges, insignia ceremonial accoutrements technical databases for materiel and information management
- preparing statements of work for the design and purchase of prototypes and (or) samples
- investigating unsatisfactory condition reports, material authorization change requests, design change/deviation requests, requests for waiver, technical failure reports, etc. to determine legitimacy and make recommendations for reply
- supporting badges, insignia and ceremonial accoutrements reviews and recommending disposal or reassignment
- preparing badges/insignia/ceremonial accoutrements displays to meet requirements for conferences, exhibitions, briefings and meetings
- converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
- supporting preparation or revision badges, insignia and ceremonial accoutrements information manuals and instructor manuals
- investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
- evaluating prototypes and commercial products to determine suitability
- supporting preparing plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
- evaluating badges, insignia and ceremonial accoutrements and insignia against technical specifications
- supporting compliance of environmental regulations regarding use and disposal of badges, insignia and ceremonial accoutrements
- researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for badges, insignia and ceremonial accoutrements
5.14 Integrated logistics support specialist
The required services may include, but are not limited to the following:
- preparing correspondence and documents related to the acceptance/rejection of deliverables
- preparing statements of work and item descriptions for inclusion into requests for proposals
- providing feedback and (or) data clarification to the project management authority
- conducting evaluations of integrated logistics support (ILS) bid proposals and provide feedback and recommendations to the project management authority
- working with engineering and procurement to ensure ILS efforts are integrated with other program activities
- planning and implementing logistic support elements which include: maintenance tasks, spares, training, technical publications, translation and facilities
- preparing and presenting to business units and operational divisions which cover issues of maintenance and supply support
5.15 Technical clerk
The required services may include, but are not limited to the following:
- physically assembling complete or partial technical data packages (TDPs) and identifying and actioning deficiencies in data packages of systems and equipment
- receiving, logging, taking custody of and acknowledging the receipt of TDPs which describe additions, modifications and/or deletions of technical data
- collecting, reviewing and updating configuration management data for input into the environmental configuration management information system
- modifying, validating and compiling technical data package lists, that will include:
- technical publications
- specifications
- performance test sheets
- equipment and system data lists and drawings
- repair and overhaul specifications
- other technical descriptors in accordance with data technical descriptions (DTDs) and data item descriptions (DIDs)
- updating, validating and compiling technical data action notices
- reviewing documents, drawings and associated data for conformance to standards
- formatting technical documents
5.16 Life cycle management specialist
The required services may include, but are not limited to the following:
- conducting engineering studies and analysis to provide technical solutions to stated technical/logistic or operational requirements/problems including preparation of Engineering Changes (ECs)
- defining standards and criteria related to equipment or systems maintenance
- preparing, modifying or updating specifications and drawings
- converting specifications and drawings to current standards or electronic formats
- preparing, modifying or updating technical instructions and orders
- evaluating existing systems
- performing configuration management
- performing analysis of maintenance, repair and overhaul data
- investigating unsatisfactory UCRs and TFRs
- preparing technical statements of requirement, draft specifications and purchase descriptions
- preparing data for initial provisioning and repair parts scaling
- reviewing the design, development, manufacture, installation and testing of prototype modifications
- preparing repair procedures, maintenance schedules and technical data
- preparing life-cycle cost estimates
- preparing support cost option analysis for systems and equipment
- planning, developing, implementing and administrating a data management system
- performing independent verification and validation services for equipment engineering projects
- providing studies and recommendations on application software development standards, methodologies and tools appropriate for the development and maintenance of related software systems
- reviewing repairable arising control sheets (RAC) for technical content and making recommendations
- reviewing and updating material/equipment specifications
- reviewing disposal certificates, making appropriate recommendations, updating maintenance handbooks, parts list and operating manuals
6. Health services stream
A brief description of each type of health service is provided below. The description outlines the general nature of the services required. Individual request for proposal s will elaborate on particular requirements within the context of the below description. For each category, the supplier must ensure that the proposed resource(s) meets the specific mandatory professional criteria. These criterions are defined in the mandatory criteria pages.
6.1 Registered nurse
The required services/tasks may include, but are not limited to the following:
- assessing the patients physical, emotional and mental health
- performing basic exams and take vital signs, blood pressure, draw blood samples
- carrying out treatment plans for patients which include giving medications, coordinating treatments, bandaging wounds and giving injections
- operating and monitoring technical equipment
- assisting with medical procedures or minor surgery
- educating patients and informing them of different treatment options
- assessing the needs of individuals, families and/or communities
- instructing individuals, families and other groups on topics such as health education, disease prevention and childbirth, and developing health improvement programs
- preparing rooms, and ensuring that stock of supplies is maintained
- emergency labor and delivery
- providing prenatal and postpartum care
- performing physical examinations, making tentative diagnoses, and treating patients preparing to medivac
- conducting specified laboratory tests
- prescribing or recommending drugs, medical devices or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures
- directing and coordinating infection control programs, advising and consulting with specified personnel about necessary precautions
- performing administrative functions
- maintaining accurate, detailed reports and records
- monitoring, recording and reporting symptoms and changes in patients' conditions
- recording patients' medical information and vital signs
- modifying patient treatment plans as indicated by patients' responses and conditions
- consulting and coordinating with health care team members to assess, plan, implement and evaluate patient care plans
- ordering, interpreting, and evaluating diagnostic tests to identify and assess patient’s condition
6.2 Nurse practitioner
The required services/tasks may include, but are not limited to the following:
- interviewing patients to get a medical history
- conducting physical examinations
- diagnosing injuries, illnesses, and disorders
- prescribing certain medications to treat chronic or acute illness
- teaching patients about illness prevention and a healthy lifestyle
- communicating with other health care providers to achieve total health for patients
- performing annual physicals
- performing patient counselling (for example, mental health, family planning, medication compliance)
- promoting health (for example, smoking cessation)
- immunizing against disease, screening for diseases
- treating for short-term acute illnesses (for example, infections, minor injuries)
- monitoring patients with chronic illnesses or conditions (for example, diabetes)
- referring patients to social services
- counselling patients (for example, understanding illness progression, treatments)
- promoting health (for example, infection control)
- treating for acute / critical / urgent illness
- demonstrating/Teaching Procedures (for example, de-fibrillation)
- referrals to other health and social services (for example, social work, dieticians, pharmacists, home care facilities)
- prescribing medications, and administers physical exams and preventive care
- obtaining medical histories, provides immunizations, and manages chronic diseases such as diabetes and heart disease
6.3 Licensed practical nurse or registered practical nurse
The required services/tasks may include, but are not limited to the following:
- perform within defined scope of practice in accordance with the regulatory organization in the province of work
- perform triage assessment during walk-in hours and patient assessments that include medical or incident history, physical examinations, and periodic health assessments (PHAs) part I including vital signs measurement and vision acuity test
- perform nursing interventions such as taking vital signs, applying aseptic techniques including sterile dressing, ensuring infection control, and conducting specimen collection
- develop a nursing care plan based on the result of the assessment and refer to a physician or other health care provider
- administer medication as per doctor’s order as per provincial scope of practice and observe and document therapeutic effects
- complete nursing documentation immediately after each patient interaction
- communicate any changes or abnormal findings of the patient’s status or condition to the senior clinician. Abnormal is defined as any deviation to the norm, average, or expected
- perform therapeutic procedures such as injections and wound care
- administer and monitor established respiratory therapy and intravenous therapy, where competency has been demonstrated
- monitor patient’s progress and evaluate effectiveness of nursing interventions
- provide health education to patients
- perform administrative tasks including written or telephone responses to patient queries, preparation of medical files for physicians or other health care providers, and to return of medical files to health record department
- assist physicians or other health care providers with treatments and procedures
- act as the point of contact for the care coordination and preparation of responses, information requests, and patient inquiries in the specialty clinic
- monitor all medical supplies and inventory including ordering and replenishing
- clean all patient care areas between patient
- clean, sterilize and package surgical instruments
- provide pre-operative and post-operative patient teaching such as clinical and procedural information or instructions and comfort care
- prepare patients for minor surgery procedures by shaving and washing with antiseptic solution on the patient’s operative areas
- other associated tasks relevant to this occupational group
6.4 Nurse aides
The required services/tasks may include, but are not limited to the following:
- answer call signals; supply and empty bed pans; bathe, dress and groom patients; serve meal trays, feed or assist in feeding of patients and assist patients with menu selection; weigh, lift, turn, and position patients; shave patients prior to operations; supervise patients' exercise routines, set up and provide leisure activities for patients, accompany patients on outside recreational activities and perform other duties related to patient care and comfort
- take patients' blood pressure, temperature and pulse; report or record fluid intake and output; observe or monitor patients' status and document patient care on charts; administer first aid in emergency situations; collect specimens such as urine, faeces or sputum; administer suppositories, colonic irrigations and enemas and perform other procedures as directed by nursing and hospital staff
- transport patients by wheelchair or stretcher for treatment or surgery
- carry messages, reports, requisitions and specimens between departments
- make beds and maintain patients' rooms
- maintain inventory of supplies
- may perform maintenance tasks such as assisting with the set-up and maintenance of traction equipment, cleaning or sterilizing equipment, maintaining and repairing equipment, and assembling, setting-up and operating job-related equipment
- may transport patients between care facilities
- other associated tasks relevant to this occupational group
6.5 Primary care paramedic
The required services/tasks may include, but are not limited to the following:
- assisting health care personnel
- perform triage assessment during walk-in hours and patient assessments that include medical or incident history, physical examinations
- perform medical interventions such as taking vital signs, applying aseptic techniques including sterile dressing, ensuring infection control, and conducting specimen collection
- develop a medical care plan based on the result of the assessment and refer to a physician or other health care provider
- administer medication as per doctor’s order as per provincial scope of practice and observe and document therapeutic effects
- provide medical coverage and support as required. This will include patient assessment, initial triage, urgent medical care, stabilization and handover to other paramedics or healthcare professionals
- cleaning, wrapping and sterilizing instruments as per instructions
- maintaining an up-to-date list of general supplies, taking requests to inventory management group and bringing back supplies as required
- cleaning treatment rooms and replacing equipment and supplies
- perform medical duties escort
- communicate any changes or abnormal findings of the patient’s status or condition to the senior staff. Abnormal is defined as any deviation to the norm, average, or expected
- perform therapeutic procedures such as injections and wound care
- administer and monitor established respiratory therapy and intravenous therapy
- monitor patient’s progress and evaluate effectiveness of nursing interventions
- provide health education to patients
- other associated tasks relevant to this occupational group
6.6 Physician
The required services/tasks may include, but are not limited to the following:
- interviewing patients to get a medical history
- conducting physical examinations
- diagnosing injuries, illnesses, and disorders
- prescribing certain medications to treat chronic or acute illness
- teaching patients about illness prevention and a healthy lifestyle
- communicating with other health care providers to achieve total health for patients
- performing annual physicals
- performing patient counselling (for example, mental health, family planning, medication compliance)
- promoting health (for example, smoking cessation)
- immunizing against disease, screening for diseases
- treating for short-term acute illnesses (for example, infections, minor injuries)
- monitoring patients with chronic illnesses or conditions (for example, diabetes)
- referring patients to social services
- counselling patients (for example, understanding illness progression, treatments)
- promoting health (for example, infection control)
- treating for acute / critical / urgent illness
- demonstrating / teaching procedures (for example, de-fibrillation)
- referrals to other health and social services (for example, social work, dieticians, pharmacists, home care facilities)
- prescribing medications, and administers physical exams and preventive care
- obtaining medical histories, provides immunizations, and manages chronic diseases such as diabetes and heart disease
6.7 Psychologist
The required services/tasks may include, but are not limited to the following:
- assessing and treating individuals
- developing care plans
- participating in discharge and release planning as requested
- providing consultation to other health care providers to ensure continuity of care
- providing consultation and advice on mental health services to staff
- participating in meetings including medical advisory committees, case conferences and other related activities as requested
- administering and interpreting a range of psychological tests; this includes but is not limited to clinical personality, career interests, occupational stress and distress and clinical diagnosis; bidders must list the psychological tests they have administered for the experience to be evaluated
- providing counselling to individuals; this includes but is not limited to interviewing, making clinical analysis and drawing conclusions assessing risks, providing written reports
6.8 Clinical social worker
The required services/tasks may include, but are not limited to the following:
- provide individual, family, and crisis or emergency assessments
- perform psychosocial and mental health interventions such as individual, family or group assessment, treatment planning and therapy, followed by evaluation of treatment and therapeutic outcome
- analyze clients’ needs and provide information and advice to them and their families related to access to appropriate services and resources
- present client’s case with recommendations to the inter-disciplinary health care teams to develop an individualized treatment plan
- provide advice and support with and on behalf of clients in relation to rights, services and resources to ensure that clients are receiving the full spectrum of care
- participate in the provision of multi-disciplinary care by ensuring clients receive prescribed treatment and services by the multi-disciplinary team and monitor the clients’ progress
- facilitate educational activities and group interventions, psychosocial services overview presentations, and group psycho-educational sessions
- implement new interventions or treatment approaches such as telemedicine and virtual reality therapy
- document client interactions in accordance with relevant policies and standards and with the provincial regulatory organization’s Standards of Practice for Social worker’s related to documentation
- distribute local outreach material such as mental health awareness materiel
- provide clinical advice, within social work scope of practice, to other health care providers
- other associated tasks relevant to this occupational group
Annex B: Generic security requirements check lists
The list and details of the pre-approved services generic security requirements check lists (SCRL)’s for professional services is available for download from the Common centralized professional services: Security requirement check lists page.
Note to bidder
It is mandatory to have a minimum security clearance of designated organization screening (DOS) reliability prior to issuance of a TSPS supply arrangement. Should your company require sponsorship at the minimum DOS Reliability level, it is suggested suppliers send an email request to the TSPS general email account at tpsgc.spts.tsps.pwgsc@tpsgc-pwgsc.gc.ca as soon as possible.
Annex C: Qualified categories and rates
Annex C will be attached to the suppliers’ task-based professional services (TSPS) supply arrangement upon award.
- Date modified: