Contact the Government of Canada Pension Centre

We invite you to contact us using your preferred means of communication.

Compensation Web Applications

If you are having technical issues regarding the Compensation Web Applications Registration (CWA) or myKEY registration, please contact your departmental help desk.

Employer-related questions

Compensation advisors should contact the Government of Canada Pension Centre’s Employer Support Services for employer-related questions.

However, for specific questions relating to a member's account, they should continue to contact the Pension Centre by using the member's toll-free line to speak to the pension expert who is working on the case.

Telephone

How did we do this month?

In writing

Note

Always include your pension number or Personal Record Identifier (PRI) when writing.

Facsimile

Note

Always include your pension number or Personal Record Identifier (PRI) when providing information by facsimile.

418-566-6298

On-line or by email

Note

Do not disclose your pension number, Personal Record Identifier (PRI) or other personal information when corresponding by email. For more information concerning security and the protection of personal information, please read the Disclaimer and Privacy Notice Statement on the General Inquiry page.

General inquiry

About us

About the Government of Canada Pension Centre

Service standards

For information on our service delivery times, please refer to the Service levels page.

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